Matt Hooton from Castles has been absolutely fantastic in helping us find a house. He has been in regular contact, which we have appreciated, and as soon as we found one we liked we were able to view it within hours and had our offer accepted soon after. Matt has been available for questions and his transparency, honesty and integrity have been evident at all times. I would thoroughly recommend him. Thank you, Matt! From Mike and TashPositiveResponsiveness, Quality, Professionalism

I viewed several properties with Castles and negotiated a price on one property. Matthew at Castles in Boxmoor was so helpful to me. He was professional, knowledgeable and nothing seemed to be too much trouble. He always kept me up to date and never failed to get back to me when I left messages. Looking for the right place to live is difficult and stressful but it is made easier when you have an agent who is helpful rather than pushing you to buy. Thank you so much for all your help.PositiveResponsiveness, Professionalism

I had a very pleasant and professional experience dealing with Lewis and Sam at Castles , very good communication throughout my house purchase. Would definitely recommend this company for anyone who is looking to purchase a property. Keep up the good work guys.PositiveResponsiveness, Quality, Professionalism

The team at Castles were excellent from start to finish in helping us to find our dream home. They actively got in touch and flagged homes when they came onto the market and were very flexible in arranging viewings. Once we found our home, they were excellent at getting the negotiation done and keeping us informed of progress. As we neared completion the team were great in pushing solicitors forward and getting the deal done before the stamp duty deadline, working with the owner and us to get enquiries finalised as things had slowed down. Excellent service, providing prompt and professional responses. Thanks to Dan, Sam and the team.PositiveResponsiveness, Quality, Professionalism

Castles Estate Agents have been extremely informative and attentive throughout. Matt Hooton has made our first time buying experience extremely easy and enjoyable. He went above and beyond to assist us with our search and buying process. I would highly recommend him.PositiveResponsiveness, Quality, Professionalism

My experience with Castles has been extremely positive. All the staff have been very helpful especially Lewis Denton who listened to what we wanted and ensured my parents found the the property they wanted. Lewis was always very positive and cheerful, nothing was too much trouble. They team were always willing to help and answer any questions or queries quickly and efficiently.PositiveResponsiveness, Professionalism

As a first time buyer I would highly recommend Daniel Gough and the team at Castles in Boxmoor for helping me to find my perfect first home. Daniel has been great throughout the entire process, from going the extra mile to make sure we were aware of properties that ticked all the boxes for us to being efficient and quick at responding to queries and questions whether that was by phone or email. He made the whole experience easy and smooth for me, whilst being personable and professional throughout. Would definitely use Daniel and Castles again in the future.PositiveResponsiveness, Quality, Professionalism, Value

I contacted castles when I saw a property up for sale on right move I was interested in. I got in contact with Matt who has been extremely helpful throughout the whole process of trying to buy a house. Matt always responds to any questions or messages quickly and he sends links to properties Castles have which he feels might be of interest. After viewing a property Matt always checks in to see how we got on and is making the process of being a first time buyer very stress free! Would definitely recommend Castles and Matt as an estate agents.PositiveProfessionalism

Ronnie and his team @ Castles have been exemplary in their working standards. From our initial sit down meeting, we could tell that Castles was in a league all their own. The Castles team were always available to take our calls and respond to messages without delay. Nothing was ever too much trouble. We were always kept informed of the sale process at all points. We will always recommend Ronnie and his excellent team @ Castles. They are the very best in the business! 5 stars all the way!PositiveResponsiveness, Quality, Professionalism, Value

Castles : the best estate agents there are in Hemel Hempstead (if not Hertfordshire) bar none. Simon pulled out all the stops to find us the house that matched our wish list - just when we started to think that such a house didn't exist! Sam worked tirelessly throughout the sale and purchase process to ensure completion of both - and this was far from an easy mission! Simon, Sam and all the Castles team are committed, customer focussed, caring, always return telephone calls, genuine, honest and go the extra mile as standard. We cannot recommend them highly enough. If we were to move locally again, I would not even consider using another estate agent. Our special thanks to all at Castles for their exemplary customer focus and service. Other businesses/companies could learn at lot from Castles' approach and attitude to their customers.PositiveResponsiveness, Quality, Professionalism, Value