My experience with Castles has been extremely positive. All the staff and management are very helpful especially Simon who has always done his best to find us the property we want. They team have great tanacity without being overbearing and always with a cheerful smile and positivity.PositiveResponsiveness, Quality, Professionalism

I had recent dealings with Simon from castles who valued my house. Very prompt, professional and engaging. He was able to answer my questions and was very informative. I also had dealing with matt in terms of viewings, again prompt, professional and very helpful. Would recommend castles without a doubt.PositiveResponsiveness, Professionalism

Castles Boxmoor have recently sold our house, we couldn’t believe they sold it within the first week!! They were so professional from start to finish, I would highly recommend using them. Daniel Gough was our main contact, he was absolutely fabulous, very polite, and brilliant at his job. I certainly wouldn’t hesitate to use this company again.PositiveResponsiveness, Quality, Professionalism, Value

Castles were very quick to respond to our initial enquiry, and began marketing our home even before the photos and floor plan were done. Daniel was very professional and provided valuable feedback from interested buyers. We recommend Castles and would use them again.PositiveResponsiveness, Professionalism

We have been looking to move house recently and would highly recommend Matt Hooton and the rest of the team at Castles. He has been great at communicating to us about available properties which matched our requirements. Everytime we phoned to arrange a viewing of properties we had seen online. everyone we spoke to was very professional and extremely friendly and helpful.PositiveProfessionalism

Simon supported us the first time we put our house on the market even though we did not go with him, we soon realised that his experience and professionalism far exceeded our experiences we had with other estate agents. He was correct in his valuation and his manner was spot on; his manner diligent and friendly without being pushy. Recently we have been back in touch with Simon after a number of years and he came back to us so fast and again demonstrated his prowess and grasp of the local market. He is sincere, genuine, and we would not use anyone else after previous poor service from other agents. Would highly recommend Simon Stears of Castles and his team.PositiveResponsiveness, Quality, Professionalism, Value

Castles Estate Agents seem to be very professional. Just to mention Lewis has been very helpful in regards to helping myself and my partner find a property. His communication and understanding is second to none. A very professional attitude from Matthew throughout our viewing, he was very knowledgeable and helpful. I would strongly recommend Castles Estate Agents. Thank you.PositiveResponsiveness, Professionalism

Castles represented my house sale and I had an offer accepted within 1 week. They were Covid-19 safe when other agents were not, always wearing masks and ensuring you were away from the home during viewings to minimise external contact. They also have an aftersales team which supported me through to my exchange of contracts, leaving the sales team to get on with what they do best, selling homes. Matt specifically represented my sale, the energy and personality was admirable during a stressful process, he was very friendly, honest and down to earth. I would definitely use Castles/Matt again in future, thank you all.PositiveResponsiveness, Quality, Professionalism

I received a welcoming and friendly service from Matt. Castles have been very helpful in helping me to find my dream home. Matt was able to keep in touch with me regularly, keeping me updated on progress and assisting me with queries where needed. I would highly recommend Castles if you are planning to move house. And professional and high quality service all roundPositiveResponsiveness, Quality, Professionalism, Value

We are still in the process of the purchase of our new home, that said I have been really impressed with Matt Hooton, so far. He has been a great communicator between myself and the vendor. Always helpful and incredibly professional. I value his commitment and work ethic with his clients, he is passionate about his work and really cares. Thank you team Matt!PositiveResponsiveness, Professionalism