We had a great experience with Castles Estate Agents and Lewis who was our main dealer. Lewis was extremely friendly and personable, he took into consideration our property requirements and would regularly be in touch with any new properties that came on the market which might appeal to us. In the end, whilst we didn't choose a property through Castles, we were extremely grateful for Lewis and Castles efforts to find us a property and we would recommend them to anyone in the Hemel Hempstead area looking to buy.
Highly recommend Castles. Whilst we were looking for houses Matt Hooton went out of his way to answer questions and ensure we could contact him easily if we had any queries. He also was good at suggesting other properties that might meet our requirements. Matt was excellent at pointing out all the strengths of a property so represented the seller well. However he was also honest in answering questions so that we could make an informed decision.
Lewis showed my partner and I around a couple of houses and I was very impressed with his skills as an estate agent. Lewis was very professional, had great knowledge of the property and was very helpful, while other agents I had to deal with left us viewing the house on our own, all other agents did was opened the door while Lewis walked us around the whole house and gave us helpful information and answered questions. When making a big purchase, being given information is helpful so thank you Lewis for showing us around the houses. Keep up with the good work!
I knew my sale was in safe hands as soon as I met Dan! He was calm, relaxed and not pushy at all. The whole process always takes longer than you expect but Castles were amazingly supportive all the way through, and in the end everything came good thanks to them. Highly recommended!
Castles Estate Agents have been very professional and a great company to deal with in helping me to sell my home, Everyone I spoke to or dealt with over the sale of my house were very professional and efficient, especially Matt Hooton, who I dealt with right from the beginning, he came to value my property, and was very knowledgeable and well prepared, and he was always available to talk to, If I left a message, he would return my call or we would message by What's App. He explained the process, making it all feel under control. The other really great team member that I dealt with was Sam Serby - the liaison between vendor and purchaser. What a Star she is. Sam made sure the sale went through, dealing with the solicitors and the buyers and sellers. Not sure how easy I made her life, but she did a really good job. Not having been in the Housing Market for 27 years, I was not sure what to expect but Sam & Matt made it as stress free as they could. Would definitely recommend Castles.
I've had the great pleasure of dealing with Matt at Castles recently. Thoroughly nice guy and very knowledgeable to boot. Nothing was too much trouble and he did his utmost to try and find myself and my family a forever home. Sadly, on this occasion it was not possible, but we've vowed to keep in touch and I very much look forward to hearing from him in the future.
Highly recommend Castles. Whilst we were looking for houses Matt Hooton went out of his way to answer questions and ensure we could contact him easily if we had any queries. He also was good at suggesting other properties that might meet our requirements. Matt was excellent at pointing out all the strengths of a property so represented the seller well. However he was also honest in answering questions so that we could make an informed decision.
How lovely to see local businesses supporting the Community groups within the area they serve - so happy to meet you today at our Coffee Morning. It was a bit hectic so thank you for your donations & time spent with us all - Jane
A big thank you to Jasmine Harrison who helped us search for a property. Very professional honest and open.
Jasmine is a pleasure to deal with, nothing too much trouble and goes the extra mile. Fantastic service from Castles Estate Agents well done!!
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33 St Johns Road, Hemel Hempstead, HP1 1QQ, UK, HP1