Castles provided us with excellent support throughout the selling process. We had a couple of hiccups during the course of the sale, but the team at the Hemel Hempstead office remained professional and helpful at all times. We would recommend them.PositiveQuality, Professionalism

Dan, Sam and the team at castles made the stressful process of moving a whole lot easier. Really approachable people and understand your needs by being in the ball and more to the point extremely flexible, working round my working day and supporting where asked. Feel like you’re getting special treatment and that’s exactly what you want when making the biggest and most important purchase in your lifetime. The guys were great and I would 100% recommend them. My young family now has a new home and from start to finish these guys have been fantastic. Not that I’m looking to move anytime soon but they will be my first call. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value

After 6 experiences with unprofessional and/or deceitful estate agents over 10 years/4 properties (one of them didnt even know the difference between Leasehold/Freehold - an Estate Agent...?), Castles have so far proved to buck that trend. From the moment Simon and Matt first spoke to us, we were clear that our trust in Estate Agents was low. Simon was very clear on the expectations of his team and Matt has met them at every opportunity. Matt is always available on the phone, he almost knows when we are going to call, without us warning him. Its been a refreshing experience with Castles and long may it continue!PositiveResponsiveness, Professionalism

The process with the Castles team was a very good experience. Matt is very proactive and clear about what he sets out to achieve and Sam is super organised and helpful. They also made a very good recommendation for a conveyancing attorney for which I was very grateful. I wouldn't hesitate to use Castles again or to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Matt from Castles has been so helpful from first enquiry and throughout the whole process of purchasing our new home. Matt was always contactable and went above and beyond to help us get viewings which matched our work schedules. Matt has a very friendly and professional manner and I would highly recommend the team at Castles.PositiveResponsiveness, Professionalism

Castles have been a great estate agent to deal with in our property search. Matt in particular was knowledgeable and enthusiastic whenever he was showing us round for viewings, always in a great mood and always straight on the phone to us when a new listing came up. He's played a huge part in us successfully finding the right home.PositiveResponsiveness, Quality, Professionalism

Daniel from Castles has provided us with a seamless, honest and consultative service whilst helping us with our recent house sale and purchase. His advice has been fantastic. The communication from Dan and the team has been excellent, we would highly recommend Castles to anyone looking to purchase a new property or looking to sell. One of the most stressful life events and you guys are making it so stress free for us, thank you!PositiveResponsiveness, Professionalism

Simon and the team sold my house for me. The whole experience was very impressive from the initial meeting and valuation to handing over the keys. Simon said that my house would sell pretty quickly and for around the valuation. He said that he had potential buyers lined up to view. True to his word, my house sold in the 1st week without being fully marketed on sites like Rightmove and Zoopla. After the sale most of my dealings with Castles were carried out with Sam, again very professional and friendly. I couldn't recommend them enough. Very satisfied with what can be a stressful process. Thanks to you all.PositiveResponsiveness, Quality, Professionalism

Am currently in the process of purchasing home through Castles. From the beginning they have been great, and accommodated viewings for us at last minute. Jasmine has been particularly helpful and showed us around our dream home. She worked brilliantly alongside us to secure us the sale and we would definitely recommend Jasmine and the team to any one else!PositiveResponsiveness, Professionalism

Castles we're great to work with and got me a great price for my property. I worked with Matt Hooton who was fantastic along the whole process - was great at communicating through the whole journey and managed the sale perfectly. I can't recommend Matt and the team at Castles enough. They genuinely care about your service and getting you the best outcome.PositiveQuality