Friendly and accommodating staff who communicated well throughout our service.

Overall, White & Guard have been extremely helpful during the whole letting process.

Brought a large number of viewings to my property and sold with weeks

Really disappointed in White and Guard, I signed up for 6 weeks and viewings were poor. Only three viewings in 6 weeks. I have now changed agent and had more viewings booked in one day than the whole if the 6 weeks with White and Guard. As with all agents, you have to give 30 days notice to get out of the contract, so this was put in early. I just feel that they didn't bother pushing my property after that. I think I was sold by their glossy brochure and talk of an open day, however don't be fooled, people view online these days. I thought the online pictures were OK until I saw what my new estate agent produced.The different is night and day. (They used a fantastic AI camera). Nice people, but sadly they were unable to get people through the door.

Really disappointed in White and Guard, I signed up for 6 weeks and viewings were poor. Only three viewings in 6 weeks. I have now changed agent and had more viewings booked in one day than the whole if the 6 weeks with White and Guard. …

Sold our property after the first two buyers pulled out. However, poor communication, not great in responding in a timely manner. Couldn't reach the person who was meant to be chasing the chain as working from home and wouldn't give her phone number out, so was asked to email. Which I did but again response wasn't in a timely manner. I didn't know what was happening with our sale until I phoned the branch explaining that other estate agents linked in to the chain were more informative than them, they then made contact but still not as efficient as they should be considering the fee they charge. Definitely won't use again as just a typical estate agent nothing bespoke. Couldn't be more helpful when they did our market appraisal!!! The whole experience has been the most stressful annoying experience and it was really unnecessary. White and Guard - communication is the key !! Continuaty was appalling. Fox and Sons Bitterne, Enfields in Bitterne and Marco Harris were all absolutely amazing. Shame on you White and Guard.NegativeResponsiveness, Value

Sold our property after the first two buyers pulled out. However, poor communication, not great in responding in a timely manner. Couldn't reach the person who was meant to be chasing the chain as working from home and wouldn't give her …

I would be very careful before entrusting this branch in particular with selling your property.. Agents are clueless of what they're selling and how to present a property.. We had 8 months of our lives wasted , and we are now left with a £4000 solicitor bill all because a buyer this agency endorsed almost to the point you'd of thought the buyer hired them, not the other way around.. 2 months in after the offer was accepted for my property I have raised my concern the buyer seems like a time waster as they were extremely sluggish and with issues of obtaining a mortgage, I was completely dismissed by one of the staff telling me it's normal.. Only for the buyer to pull out without a proper reason, after a failed exchange (again issues on their end) 8 months later..