I Would like to give a well deserved shout out to Charlotte Poutney from Manning Stainton in Headingley, who managed the sale of my late fathers retirement flat. Both Charlotte and her team displayed a professional and courteous approach throughout the lengthy process and, Charlotte in particular became my main source of updates and information relating to the sale (over and above what was required). My solicitor sadly was uncommunicative and could learn a lot about customer management and satisfaction from Charlotte! Thanks again Charlotte for both your professional and personal attention throughout the entire transaction. I would not hesitate to recommnend Manning Stainton in Headingley to anyone looking to buy or sell property in the area - If you are fortunate enough to be assigned Charlotte then even better (although I do not doubt that the same professional work ethic is maintained throughout the whole company).