House viewing

Agent arrived on time and gave me plenty of time to view property.

In the midst of lockdown answered my query swiftly and fully

This is a review about Lisa Bradley, FBM's sales progression manager. I have dealt with Lisa over 2 sales now, neither of which has been straigtforward, and I am extremely grateful for her energy, commitment, positivity and unfailing good humour. She is dedicated to her task and to her clients, she always kept me informed about progress - or lack of it - and was a key player in steering both cases through to completion. FBM is very lucky to have her. On a more general note, i feel that FBM should exercise more care in recommending solicitors to their clients. All of the problems arising with my second sale were entirely due to shortcomings with the firm dealing with the conveyancing process. FBM's reputation is done no favours by this.

Selling our home

Thank you for helping us sell our home & talk us through the process of selling & buying a property thank you , estate agent was polite helpful we look forward to viewings & the sale & buying of another property thanks again

Disappointed

Disappointed to discover that there was another viewing just 15 minutes after my appointment so i felt extremely rushed. Further disappointment when i drove past property 45 minutes later to see the later viewing was still there!!! Also the agent present was unable to answer the simplest question

Okay agents be weary if you cannot keep your home to show home quality

I rented a property through FBM and the communication was first class, staff very helpful, approachable and friendly. Whole process went very smoothly. T

With hindsight we would not use this estate agent again. A senior sales negotiator who says she does not negotiate, a branch manager who does not communicate with buyer and seller effectively and a director who does not answer e-mails. There are better out there.

I have rented through simply let for a while, I personally wouldn't recommend this letting agency. They don't seem to care about their clients.