On approaching the sale of our property, we were sceptical about the value estate agents could offer, based primarily on previous experience. We're pleased to say that the help received from Mark & Chris at EweMove has removed that scepticism; they have been fantastic value for money. Even at the initial valuation, Mark seemed to have a different approach. He was very realistic, pointing out the negatives of a property as much as the positives. It was refreshing, if sometimes disappointing, to hear! Mark had a clear strategy for sale and fulfilled this perfectly; so much so that we had a full asking price offer within 3 weeks of being listed. From then on, Chris took over and was always aware of the situation and kept us informed appropriately. This was clearly different to any previous experience we had with larger firms, where each query seemed to be dealt with by someone new who did not know the history or position of the sale. Ultimately, the EweMove team did exactly what they said they would do when they were trying to gain our business and we cannot ask for anything more than that. As we have told them since, they truly are a credit to the profession.
We began renting with Ewemove recently (with Mark as our representative), and so far we have had a very good experience. We appreciate Mark's attitude: he really appears to enjoy his job and be proud of what he's achieved. And that has translated into service quality for us. He's acted promptly when problems have come up. I think that as an agent he cares as much about his relationship with his tenants as with his landlords. Related to this, we have liked the contractors Ewemove uses: namely Sid, and also Sam from McGlashan Heating & Plumbing: quality and nice to deal with. We feel in good hands with them. Last but not least, I found it refreshing that Mark told us, as I understood it, that he valued quality over quantity for his business: that he didn't envisage growing beyond a certain size because if they did, they wouldn't be able to offer the same level of service. Unusual to hear from any business nowadays.
We began renting with Ewemove recently (with Mark as our representative), and so far we have had a very good experience. I appreciate Mark's attitude: he really appears to enjoy his job and be proud of what he's achieved. And that has translated into service quality for us. He's acted promptly when problems have come up. I think that as an agent he cares as much about his relationship with his tenants as with his landlords. Related to this, we have liked the contractors Ewemove uses: namely Sid, and also Sam from McGlashan Heating & Plumbing: quality and nice to deal with. We feel in good hands with them. Last but not least, I found it refreshing that Mark told us, as I understood it, that he valued quality over quantity for his business: that he didn't envisage growing beyond a certain size because if they did, they wouldn't be able to offer the same level of service. Unusual to hear from any business nowadays.
Have found EweMove to be really excellent - thorough, prompt and professional at all times making everything as a easy and smooth as it can be. Mark and Helen are both great to deal - would highly recommend.
Compared to other agencies, EweMove stood out to us due to its flexible and personal approach. We appreciated the option to view properties and move in on a Saturday, as well as the longer viewing process, which allowed us to look at the property in more detail and ask questions. We have dealt with Mark, who is very professional, knowledgeable and always eager to respond to all our questions. When we moved into our new accommodation, there were some problems on the first day but Mark went the extra mile to resolve them on the same day even though it was a Saturday. EweMove does not simply act as an agency that wants to complete the rent and then disappear, but rather as one that is always at hand to help!
Compared to other agencies, EweMove stood out to us due to its flexible and personal approach. We appreciated the option to view properties and move in on a Saturday, as well as the longer viewing process, which allowed us to look at the property in more detail and ask questions. We have dealt with Mark, who is very professional, knowledgeable and always eager to respond to all our questions. When we moved into our new accommodation, there were some problems on the first day but Mark went the extra mile to resolve them on the same day even though it was a Saturday. EweMove does not simply act as an agency that wants to complete the rent and then disappear, but rather as one that is always at hand to help!
Mark and Helen provided us with an incredible service when receiving renting our home. We wanted to travel and leave our home in safe hands. Mark and Helen both provided professionalism, honesty and quality of service. It was so good to have total support with all the aspects of renting. Thank you to Mark and Helen for an incredible service. Terry Clarke -Burrows
Excellent professional service. EweMove have rented our house for the second time and we would never use any other company.A reliable,honest service. Always maintain the highest of standards for all involved. It is a joy to work with a company with such integrity and respect for both landlords and the tenants.
Mark our agent has been totally understanding in every way. Always professional, reliable, honest and helpful. Nothing has been too much trouble. He is a credit to the company and we would always recommend his honesty and integrity. Helen from the company did an amazing job on our inspection report and missed nothing. Thank you for superb service.
Mark was incredibly helpful and professional. He was very well prepared and helped us make the rental process as smooth as possible. Thank you!
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EweMove, Harrogate & Knaresborough, HG2, UK, HG2
Website:
http://ewemove.com/HarrogateI’m Mark, the owner of EweMove Harrogate, Knaresborough & Wetherby. After many years of buying, selling, and renting properties across the country, it was clear to me that there was a far better way to engage with customers and manage the process of selling and renting. Back in 2014, I saw how EweMove had changed the landscape, so becoming the local face of the brand, synonymous with excellent Customer service, was an easy decision and I am delighted to say the passion continues to this day. I am so proud that the majority of our business is through Customer referrals. There is no better accolade in my opinion. It doesn't need me to tell you why here, I can connect you with many Customers who will tell you themselves.
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