Very good

Good discussions Patience and clear explanations given Good service

Professional and friendly

I would go as far as to say these are the best property agents I've come into contact with. Both in terms of quality of property, and quality of service.

Thank you for your excellent and professional work.

The whole procedure of renting this house is pleasant, from arranging a view to get the key. Our reference procedure occurred a little complicated situation but the letting manager always reply quickly and gave many support, help us to solve the problem. And because we are foreigner our English is not very good, the letting employee always be very kind and patient. Really appreciate for all the helps and professional work. Many thanks again.

Courteous, professional and effective

I am very pleased with how easy is has been working with Daniel and the Burns and Webber team. Their dedication and impressive efficiency in finding tenants for my property, along with assisting me on the road to becoming a landlord, has been invaluable. I therefore have no hesitation in recommending Burns and Webber and will most certainly be using their services again in the future.

Excellent - Knowledgable, Efficient and Always Willing to Help

Thank you Burns and Webber for your excellent service! We were very impressed by the help and assistance provided by all the Burns and Webber team throughout our house sale. Through effective marketing that was sensitive to our requirements, Burns and Webber were able to generate a substantial level of interest in our property and secure us an excellent price. The team were always on call to respond to queries promptly and helped managed the process so to minimise any stress at our end. Thank you for all your help and we hope to be able to use your services again in the future.

Lettings: above and beyond

From the initial viewing to the follow up after moving in, I found B&W (and Daniel in particular) to be professional, courteous and above all exceptionally helpful in gaining my tenancy. Their fees were clear and had no hidden extras and (while not the absolute cheapest) were much lower than many of the other letting agents. They also understood that the best tenant wasn't necessary the one willing to pay most and actually resisted a 'bidding war' between applicants - making a clear recommendation to the landlord based on all the evidence (availability, income & employment, previous references etc). They kept me updated throughout the process and ensured I was happy and informed. The check in was slightly later in the day than I would have liked but this was due to availability of the external inventory clerk. Overall I was very happy with their approach and execution which felt to be a lot more professional and reasonable than the usual conveyor belt of the letting process.

Very friendly and efficient staff and services

We were very satisfied by Burns & Webber Guildford's services. Our move went on smoothly and everything has been taken care of carefully. A very good mention to the staff friendliness as they are involved and like to know their clients.

Brillant, best estate agent I have ever used!!

I have sold several houses in the past and was dreading the thought of selling again. Burns and Webber are superb. They care about you, listen to any worries and give you excellent advice. They are always very quick to return phone calls or emails. In successfully sold my flat through them and I would recommend them very highly. Use an agency that cares and looks after you, is my top tip. Burns and Webber do that 100%

I appreciated Ms Fleckhaus’s diligence in keeping me updated on my property and solving household repairs