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The Home Club

11 Quarry Street, Guildford , GU1 3UY, UK, GU1

Featured Claimed branch
4.9 297 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Response 4 Google

what a joke of a estate agent these are ,never kept me in the loop.believed everything my sister told them ,had to get a solicitor involved to get my half of the money ,and dont get me started about the surveying company ,he was so arrogant ,never kept in the loop,Manning Stainton manager was full of himself

Reply from The Home Club: Hi Mick, Thanks for leaving the reply. As you weren't the executor of the property we couldn't legally update you, but you were not ignored by us at any point, we just pointed you to the correct avenue to communicate. The surveyor would be from an external company not ours and I am sorry if you thought I was arrogant. Ben and the Pudsey team.
A B Google

Would give zero if it was an option. Worst lettings experience I have ever experienced. This was not for Dublin. It is Guildford.

Reply from The Home Club: Thank you for taking the time to leave a review, though we're very sorry to read your comments. Unfortunately, we’re unsure who you are or how we may have let you down. We’d really welcome the opportunity to understand what’s gone wrong and invite you to contact our team directly on 01483 608875 so we can help resolve any concerns you might have. - The Home Club Team
Nick Pat Google

I think most of the reviews are fake. They promised me some stuff they were not included in the house just to make me sign the contract. Two years later, I lost my deposit because the exterior wall of the house got some mould.

Reply from The Home Club: Hello Nick, Having checked our system, we have no record of ever dealing with you as a tenant or applicant. … More
Sarah Louise Google

AVOID. AVOID. AVOID. I had a very, very disappointing experience with the Home Club. After reading …

Reply from The Home Club: Dear Sarah, First and foremost, we are very sorry to hear that you are disappointed by your … More
123 123 Google

These are one of the best artists. The house didn't even have telephone wires to install the internet. Yet they said it did. I spent months without internet. For the slightest excuse they take back all the deposit for parts that were not …

Reply from The Home Club: We apologise that we are unable to identify you from the review but would like to speak with you directly, in order to understand what went wrong. We have checked our entire register of properties and can confirm that every property is … More
123 123 Google

These are one of the best artists. The house didn't even have telephone wires to install the internet. Yet they said it did. I spent months without internet. For the slightest excuse they take back all the deposit for parts that were not there when we took house. Watch out, how they twist the words. Almost all their reviews are made by staff and friends.

Reply from The Home Club: We apologise that we are unable to identify you from the review but would like to speak with you directly, in order to understand what went wrong. We have checked our entire register of properties and can confirm that every property is internet ready, subject to the providers availability in the area. If you could please reach out to us, we would greatly appreciate the opportunity to address and resolve any issues you may have encountered. - James
Maddie Withington Google

Please stop lying to the tenants in our previous house about the mould😂We had it all throughout our tenancy and had multiple email conversations with you regarding it. It’s misleading and unprofessional to make out that’s it’s not been a problem. …

Reply from The Home Club: Thank you for taking my call, Maddie. As discussed, it wasn't our intention to mislead anyone, however, having now seen the photographs that you sent to the tenants and the extent of mould, I absolutely understand your concerns. … More

About The Home Club

The Home Club office

Integrity, transparency & reliability – why work any other way? Why should finding the perfect place be an ordeal? And who said letting a property should be an endless source of drama? We keep things simple – putting you and the things you need at the centre of everything we do. Put simply, we will help you let your property or find a home with minimum fuss and maximum satisfaction.

Website: https://thehomeclub.com/

Our team

James Hay Lettings Director
Achillea Kyriakou Marketing & Brand
Rahul Shah Home Coordinator
Jenny Grammer Home Manager
Jerry Pfletschinger
Henri Peters Lettings Manager

Memberships and portals

Association of Residential Letting Agents Property Ombudsman Lettings onthemarket rightmove Zoopla Primelocation

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Video
  • Accompanied Viewings
  • Manage / Negotiate
  • Property Brochure

Awards

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