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DDM Residential Grimsby

Osborne Chambers, 25 Osborne Street, Grimsby, Lincolnshire, DN31 1EY, North East Lincolnshire, UK, DN31

Claimed branch
4.7 531 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Jay Dring Google

Very professional service. Welcoming and knowledgeable representatives. High transparency on product and fees. Definitely recommended. …

Jaqueline Cox Google

After selling my property with DDM l cannot fault them in any way .Doug esspecially was very helpful,nothing was too much trouble for him .After being let down by one buyer at the last minute DDM had purchasers looking at my property the …

Chevon Eastwood Facebook

Very good. I had no problems at all. They where very helpful when we needed them to be. They always communicated well with us and kept us up-to-date with any information and was very reliable and quick to get stuff sorted. Would highly recommend ddm. And I would deffinatly use them in the future if needed.

Katie Browne Facebook

We recently sold our house using DDM estate agents and also bought a property that was on the market with DDM! Great communication, friendly agents and great advice from start to finish! Would definitely recommend them if you are thinking of selling your house!

Reply from DDM Residential Grimsby: Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
ramesh pakkath Google

It's very hard to use this web site, and our demanding options are very less.

Kate Harrison Google

Needed to chase things up a lot of the time at the start of finding somewhere to live. Viewings were not written down and wasted trips to the property happened. On the whole the ladies I dealt with were very nice and helpful once things …

Pat Spencer Google

Reply from DDM Residential Grimsby: Thank you for the nice review Pat. Hope you are enjoying that new home.
Joseph Hymas Google

Dealing with Doug at DDM has been one of the worst customer service experiences I have ever encountered in any industry. Despite numerous attempts to reach him via telephone and email, he has completely ghosted me—failing to return calls or acknowledge my last six emails.

Reply from DDM Residential Grimsby: Dear Joe, We are sorry to read your review, although we do not believe it accurately reflects the communication or service provided by our team or Doug. Our records show that several members of staff spoke with you and explained that, before a sale could be formally agreed or the property marked as under offer, we required the standard documentation, including satisfactory proof of funds, completion of the necessary anti-money laundering checks and confirmation of solicitor details. These requirements form part of our legal and regulatory obligations and were also important to the seller, who had instructed us to continue marketing the property until the necessary checks and documentation had been completed. We are satisfied that our team acted appropriately, communicated the requirements and followed both the seller’s instructions and our compliance obligations throughout. We would be happy to discuss any remaining concerns with you privately.
Nwojo Amoji Google

Our experience with this agency was extremely disappointing and stressful. We met the stated income requirements, provided all requested documents, including payslips, bank statements, and an NHS contract, and paid a holding deposit in good faith. Despite this, our application was later declined due to their internal referencing system and affordability criteria. We were particularly concerned that my wife’s verified income was disregarded simply because she was on maternity leave, which felt unfair and discriminatory. We were also told that my zero-hour contract meant our income could not be verified, even though full evidence was provided. To make matters worse, the agency refused to refund our holding deposit, despite their own agreement stating that a refund is due when references are insufficient but information is accurate. This caused us significant financial loss and emotional distress, especially as we have a newborn baby and were relying on this move. Communication was poor, and our concerns were repeatedly dismissed. I would advise others to be very cautious before paying a holding deposit to this agency and to ensure you fully understand how your application will be assessed.

About DDM Residential Grimsby

Welcome to DDM Residential Grimsby, North East Lincolnshire At DDM Residential, we’re proud to deliver exceptional estate agency services that have been a hallmark of our reputation since 1889. Our Grimsby branch is dedicated to serving the vibrant community of Grimsby and the surrounding areas. Whether you’re looking to buy, sell, rent, or invest in property, our expert team is here to ensure your journey is smooth, efficient, and tailored to your needs.

Website: http://ddmresidential.co.uk/estate-agent-in-grimsby

Our team

Doug Webster Senior Negotiator
Mike Blacknell
Diane Soady
Grant Gotting
Wayne Smith

Memberships and portals

Association of Residential Letting Agents Guild of Professional Estate Agents National Association of Estate Agents NALS Property Ombudsman Sales Property Ombudsman Lettings Relocation Agent Network Safeagent Trading Standards Ombudsman Services Tenancy Deposit Scheme OFT Approved Estate Agent Redress Scheme

Marketing

  • Email / E-shot
  • Floor Plan
  • For Sale / To Let Board
  • Professional Photos
  • Social Media Campaign
  • Video
  • Accompanied Viewings
  • Sales Progression
  • Manage / Negotiate
  • Windows Display
  • Property Brochure

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