It all started well enough with DDM but then abruptly went downhill. I made an enquiry into a property they have for sale online and I was called back within a few hours by a friendly lady to arrange a date and time, I provisionally said yes to what she had available however explicitly said that I would need to confirm with my partner as she has lots of meetings at work and would need to make sure she was available, this didn’t seem to be a problem. I since tried to call back for around 4 days however no one picked up the phone until today when I had the misfortune of speaking to an extremely rude female member of staff. I told her which property I was calling about to which she replied in a very disinterested manner “right….ok” and that I wanted to confirm the appointment to which she snapped back at me “hang on whilst I get the diary!!” Then proceeded to tell me again in a very abrupt manner “well it’s already confirmed!” Which shouldn’t be the case as I was very explicit that I needed to check first! We’ve cancelled the appointment now as we don’t want to deal with DDM. If you’re buying, selling, renting or a landlord I’d certainly consider using other agents as you won’t get anywhere with this lot.