I'm a Belvoir tenant. On Tuesday I started having problems with the boiler (low pressure, I had to fill the system twice a day). I reported this to Belvoir and asked for a plumber to come the next day. After running tests he told me the boiler needed to be replaced. I had a new boiler fitted on Thursday afternoon! A big thank you to all the Belvoir team (especially for Gillian) for their promptness and quality of service and also to Stephen and his guys from Gas Assured Scotland for quick and neat installation.