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DDM Residential Gainsborough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I've heard they use gas and care to do plumbing work, which illustrates that they don't care about their property or the people in them. Gas and care will leave you without heating, and leave leaks everywhere, so why are these people using them?

1.00 /5
24.09.2018

The initial judgemental untowards attitude of the staff dealt with in Barton. Nothing but problems getting stuff sorted. Not pro active at all

1.00 /5
13.11.2017

I’ve been renting my house for the last 12 years with DDM’s and although not the greatest company, they have suited our needs. In July of this year the tenants left and we discovered that our house was a state!!!! The regular inspections never mentioned half the issues we picked up when we went in and we were totally disgusted with the attitude and service provided. This was made worse with us selling the house, so we weren’t looked after in the normal way you would expect if re-renting!!! The tenants disputed the mess as you would expect, but the photos and evidence in our favour was substantial, but due to DDM’s incompetence and poor management, I ended up paying out of my own pocket, while the Ex tenants laughed at us!!!!! A really poor management company with poor staff who lack the decency to keep you informed of what is going on. I would even go as far as saying that there ‘Go to companies’ in the event of an emergency are overly priced and are cowboys at best. Do not use this company.....disgraceful!!!!!!

Reply from agent

Dear Mr & Mrs Greetham, This is a very unfair review of our relationship that has extended over the last 6 years. We have managed several tenancies for you in this property and in this time have had no issues of note. We use long standing professional…See more

1.00 /5
25.08.2017

Literally would not recommend to my worst enemy.

Reply from agent

Good afternoon. I am sorry to see your 1 star review. Could I get the Regional Manager to call to discuss the issue.

1.00 /5
09.07.2017

Rented a property from these for 4 years, when we moved out we had the carpets professionally cleaned, we cleaned the property from top to bottom, and then got a phone call to say there are some pet hairs on one of the window sills....we was charged £90 for the privilege of somebody to wipe the window sill, I would never do business with this firm again, absolute joke, you live and learn I guess

Reply from agent

Thank you for your review. I will speak to our lettings team tomorrow and come back to you with an accurate reply. Regards, Callum. Callum Rogers…See more

1.00 /5
30.05.2017

****AVOID**** 1 star got given because obviously I couldn't give none! I could go on and on as to why DDM are so bad but unfortunately people only take notice once your facing it yourself. (Exactly what I did) So today. My next approach is trying to seek attention this way Because It seems I have probably spoken/emailed everyone at DDM and nobody seems capable of returning my bond to me after 1 month of being out of the property.... Lets see how this goes..

1.00 /5
01.02.2017

How disgusting of you as a professional business. I viewed a property on Lloyds avenue and expressed an interest in living there. Only to be told 7 days after applying that the landlady doesn't want me living there as I have three children?! Surely that's discrimination. This was after me chasing for the last week also. I was told "the landlady can decide who lives there and she doesn't want you as you have three children" I work, I have a well paid job. My children are well behaved. So what on earth is the issue? DDM. You are a terrible, rude, snotty estate agents and I will be warning people off you in the future. You have just spoken to me as if I were a second class citizen. How dare you. You are lucky I am not taking this further. Tell the landlady that she needs to rethink her morals and I find it disgusting of her for refusing a house to someone because she has children. How petulant of her to even suggest such a thing. DDM. I STRONGLY ADVISE YOU RETHINK WHICH LANDLORDS YOU GO INTO BUSINESS WITH. SHOCKING!!!!

1.00 /5
01.02.2017

How disgusting of you as a professional business. I viewed a property on Lloyds avenue and expressed an interest in living there. Only to be told 7 days after applying that the landlady doesn't want me living there as I have three children?! Surely that's discrimination. This was after me chasing for the last week also. I was told "the landlady can decide who lives there and she doesn't want you as you have three children" I work, I have a well paid job. My children are well behaved. So what on earth is the issue? DDM. You are a terrible, rude, snotty estate agents and I will be warning people off you in the future. You have just spoken to me as if I were a second class citizen. How dare you. You are lucky I am not taking this further. Tell the landlady that she needs to rethink her morals and I find it disgusting of her for refusing a house to someone because she has children. How petulant of her to even suggest such a thing. DDM. I STRONGLY ADVISE YOU RETHINK WHICH LANDLORDS YOU GO INTO BUSINESS WITH. SHOCKING!!!!

Reply from agent

Nikki this is shocking x be glad you found out now and not given any of your hard earnt money to them x

1.00 /5
15.01.2017

Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it

Reply from agent

Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it

1.00 /5
07.01.2017

Avoid at all costs to rent from these people! I have complained numerous times regarding a property that we still rent from the company (we can't get out of our contract even though the landlord has agreed we could) we have now vacated due to being totally unsafe and too cold to live in! Due to me expecting a baby we had no choice but to find elsewhere to live. (Faulty electrics causing plug sockets to set alight and many more issues as reported to the office numerous times).... finally an engineer was arranged to visit but never turned up, when I went into the office a lady I spoke to called the engineer who admitted they didn't have time to attend but didn't call to re arrange, when calling DDM back a few days later I was then made out to be a liar being told by a very rude lady that they had attended and left a card! When handing the notice in we were told they would advertise the property as we can't end our contract until another tenant is found which we were totally fine with as we had signed the 6 month contract. They have now advertised the property wanting more rent when the property is not even safe and the problems have not been dealt with! There has been one viewing which I had to deal with and the problems were picked up immediately by the viewers! The staff at scunthorpe are rude and argumentative when u call they tell you they will call you back and never do I spend most of my time chasing them as they say they will call back and never do.Do not rent from this company. They are an absolute joke!

Reply from agent

We are sorry you felt the need to write the above review and especially when it is inaccurate. We are unable to write on this public site a full detailed reply so the below is a very brief summary: Friday 11th November you reported heating issues, on…See more

Contact details
Sales Phone:

01427 616161

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 14:30
Address

9 Church Street, Gainsborough, Lincolnshire, DN21 2JJ, East of England, UK, DN21

Welcome to DDM Residential Gainsborough, Lincolnshire At DDM Residential, we have proudly upheld a tradition of excellence in estate agency since 1889. Our Gainsborough branch is dedicated to providing exceptional service for buyers, sellers, renters, and landlords in this historic market town and surrounding areas. Whether you’re taking your first steps on the property ladder or looking to sell or let your home, our experienced team is here to help you achieve your goals with ease.

Our team

No team information available

Association of Residential Letting Agents
Guild of Professional Estate Agents
National Association of Estate Agents
NALS
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Safeagent
Trading Standards
Ombudsman Services
The Association of Professional Inventory Providers
Tenancy Deposit Scheme
Residential Sales Redress Scheme and OFT Approved Code
OFT Approved Estate Agent Redress Scheme

No marketing information available

No awards information available

No marketing information available

No awards information available