I have used Aspire for many years to market the properties we have. I have always found them very professional with Rebecca Rooney very capable and cheerful as a conduit between prospective tenant and landlord. Highly recommended!
Got the job done and communicated well. Rebecca was especially diligent and professional.
I've been using Aspire for a number of years to help rent my flat in Fulham and they are very professional agents and have a super team of people. Many thanks to Jack Card for all his efforts over the last month in ensuring a smooth transition to our next tenancy.
The Worst Experience When Moving From Abroad. At the start of the lease, the house had not been cleaned. The sanitary facilities and bathroom were in an unsanitary condition. Appliances in terrible condition and some do not work. The sink drains were completely blocked by clumps of hair and other things. How can we present such a low-end service to tenants. This is disrespect. Agency to flee!
I'm writing to share my complain as a tenant about my experiences with Aspire Real Estate Fulham South Office. A while ago, the landlord decided to sell the flat through Aspire Real Estate Agency. Recently, I had an unsettling encounter with their real estate agent, Eliza Nenadich, who is registered with the Fulham South Office. Last week, when I was at home Ms. Nenadich attempted to enter my rented flat without asking for my permission. She said she thought I wasn't home, but I've never agreed to such access when I'm away- I have written evidence as whatsapp messages and emails. She also tried to make a video of the flat without telling me in advance. This has left me puzzled and frustrated. Moreover, after I sent a complaint email to their info email address one of their director, Tom Ward defended her rather than saying apology! I must express my profound disappointment with the handling of this matter, and I feel compelled to caution others against engaging with Aspire Real Estate Fulham South Office. Such unprofessionalism not only undermines the trust between tenants and the agency but also raises serious concerns about the agency's commitment to ensuring a secure and respectful environment for its clients. Because of all these reasons, just do not work with them if you do not want to experience such matters. Since there isn't any answer option to your message, I am replying to you here. It is disappointing that you continue to defend your colleague, especially considering she attempted to enter my flat without my consent using a key. This incident created a situation that felt like a break-in, understandably causing alarm. I want to underscore that I have never behaved aggressively or raised my voice. I did not anticipate someone trying to access my home without prior notice. Your lack of professionalism in considering tenants' privacy and their legal rights is concerning.
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122 Wandsworth Bridge Road, Fulham South, Greater London, SW6 2TF, London, UK, SW6
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