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Harris & Co Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I contacted the agency regarding a property I was interested in buying and, unfortunately, my experience was very disappointing. I first sent an email with some basic questions and waited a couple of days, but received no response. I then called the sales department directly to follow up. The person I spoke to on the phone was very unprofessional and came across as irritated, giving only short and abrupt answers to simple questions. To make matters worse, I was hung up on twice during the conversation. As a potential buyer, I expected clear communication, patience, and basic courtesy. Instead, I felt dismissed and unwelcome. Buying a property is a serious decision, and good communication from an agency is extremely important. Based on this experience, I would be hesitant to deal with them again.

Reply from agent

Hi Ahmad, Thank you for taking the time to leave a review. We are naturally disappointed to read your comments, particularly as we have been unable to find any record of your enquiry within our CRM, email systems or call records despite carrying out a thorough search. The experience you describe would be very unusual for our team. We pride ourselves on responding to enquiries promptly and providing a friendly, professional service to buyers, sellers, landlords and tenants alike. As we have been unable to identify any correspondence or interaction relating to your review, we wonder if there may have been some confusion with Harris & Company, which is a separate business and not connected to Harris & Co Estate Agents. We would genuinely appreciate the opportunity to look into this further. If you could contact us directly at info@harrisandcoestates.co.uk or on 01253 876515 with your full name, the property address you enquired about, and approximately when you contacted us, we would be happy to investigate and establish what has happened. We look forward to hearing from you and hopefully clarifying the situation. Kind Regards, Harris & Co

Contact details
Opening hours
Monday-Friday: 09:00 - 16:30 Saturday: 10:00 - 13:00
Address

18 Poulton Street, Fleetwood, Lancashire, FY7 6LP, North West, UK, FY7

Welcome to Harris & Co Estate Agents We are Fleetwood’s longest established independent family-run award-winning estate agent, September’s eve in 1995. Since this date, we have adopted straight forward-thinking and focused on our clients giving you the best possible service we can deliver. Since opening the doors in 1995, we have worked to build a solid foundation on which we base our core values and principles. We have created close connections with businesses across the Fylde Coast providing our clients with the best possible resources. Having strong local knowledge has enabled us to secure the foundation for what has proved to be a successful business model. With over 100 years of combined experience and knowledge, we aim to give honest, open advice with the highest level of service. During the last 25 years, we have been presented several awards which show we always stand by our professionalism and maintain the highest standards. We have been awarded the GOLD WINNER of the British Property Awards multiple times. Also claiming GOLD in the regional property awards for Lancashire for customer service. We work closely with local councils to ensure we are supporting our community for those who need help the most. Here at Harris & Co, we understand that hard times can affect anyone, and we do all we can to help. Throughout the years we have invested in local sports teams and helped to support local charities. If you require more information about us, please call the office to speak to us on 01253 876515.

Our team

James Harris

Joe Todd

NALS
Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure