Romans
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
AVOID!!! Awful experience, at vantage house in hook. Romans promised us many things before we went there as the place is falling appart we asked for the windows mould to be sorted along with the walls. My partner had a huge allergic reaction as the did not deep clean after us requesting this as a cat had lived in there prior. I have multiple photos from other residents with damp walls, mould ect an elevator that has not worked for a few years. We had to contact the council when living there which they agreed it was unlivable. They have upped there prices. They never gave a thought or care for peoples health, it was always a money issue. Completely rude and once your in a contract with them they happily break the tenancy rules but will argue their way through you ending the contract due to this. The companys a massive fraud. All images on right move are not up to date the place does not look like the photos because if they actually took photos that were up to date no one would put an offer, romans by far gives you the worst customer experience they need to be shut down. I will never return to them again.
1.00 /5
Avoid this estate agents at all costs. They messed up around for weeks. Sarah, one of the agents, was completely incompetent. For one viewing, we took time to travel to the property only to arrive and have to call her to be told the viewing is cancelled. We were then told our details on the system were matched to another client...after we had already registered and communicated via email and phone. For our second viewing Sarah told us REPEATEDLY the property is fully pet friendly and the landlord is happy with pets. She told us to pay a deposit and send over identification. After this I continued to email Sarah for about a week to get that information in writing to confirm - which she ignored everytime..I only got a response after CC'ing the whole of Roman's Fleet in the email. Then to be emailed by the manager to say Sarah is conveniently on holiday and made a mistake, and we wouldn't be able to have our dog at the property. After already paying a deposit! Not sure how you can go about asking someone to pay for a deposit without speaking to the landlord first! If I hadn't pressed to get the confirmation in writing and we had moved in, I wonder what they would have done then?
1.00 /5
There seems to be a complete lack of care for their tenants and their wellbeing. I am now on day 16 without heating in my property, the hot water only getting sorted on day 15. I have asked Romans countless times what they do to provide support for tenants during these times (particularly as it has gotten so cold it has snowed) and I never get a response to my questions. No one from Romans has offered to lend me any temporary heating and no temporary solutions, I've been left to get on with it. I hasten to add this is the third time since taking tenancy of the property in February this year that I have been left without heating or hot water. It's just appalling.NegativeQuality, Professionalism
1.00 /5
House sold for £110,000 less than we were pressured to list at. Did not feel they had our best interests as sellers at heart.
1.00 /5
House sold for £110,000 less than we were pressured to list at. Did not feel they had our best interests as sellers at heart.
1.00 /5
1.00 /5
Not the best experience
1.00 /5
Been a while since I used an estate agent. After my experience with a call to Romans in Fleet this year hope its a while again. Cocky, over confident and rude. Anyone can do what you do so dont make out you are special. Decided to use another agent or free ads. And in this climate you would think they would be nicer. Now they want me to call and discuss because no record of a Harry. You think Im gonna give a real name on the internet? Nice try trying to make out its a fake review.
1.00 /5
All I'll say is..... No comment!
1.00 /5
Slimy sneaky estate agents who find it appropriate to shout down the phone at you once you explain that during a global pandemic you are finding it difficult to move out. Please please do not use !NegativeQuality, Professionalism, Value
Contact details
Sales Phone:
Opening hours
Unknown
Address
257 Fleet Road, Fleet, Hampshire, GU51 3QW, South East, UK, GU51
Our team
No team information available
No memberships information available
No marketing information available
No awards information available
No memberships information available
No marketing information available
No awards information available