The sanest and friendliest person on the end of the phone during our whole moving process was Sharon from Marriotts with Richard James.
Hugh and Harry at the branch were excellent from start to finish. Always responded to calls and email the same day, were always professional and honest and most importantly seem to appreciate how much is at stake when selling a house. Hugh was straight up and didn't try and sales charm into taking our house on, which i experienced else where. Harry did all the bookings and kept us in the loop as asked too by email due to busy jobs. Sharon was also helpful in after sales chasing people. From a customer experience point of view i can't fault it, i never mind paying for service if you get genuine good customer service and we did. thanks all
We have sold our house with Richard James and the whole chain has been very difficult to set up. The service has been excellent, the staff very welcoming. It took less than a week to Hugh and his team to find a buyer. The sale team in Swindon (Hayley, Sam) is also super efficient, gives regular updates, even if nothing major has happened. We really had the feeling that our case was important and dealt with. So sum up this review in 3 words, that'd be: "Thank you all"
I was impressed by the professionalism and the service received from Richard James, I would happily recommend to anyone else moving in the local area to give them a call. Hugh was my main point of contact, he was a real pleasure to deal with and helped massively me massively with some really sound advice throughout the process. Easy 5* to recommend.
My wife and I have moved in excess of 20 times and I can state without any contradiction that the help and assistance we have received from Jo Costin of Marriotts has been by far the best. She has kept us informed all through the process and has gone the extra mile to ensure that the sale of our property in Faringdon was successful. I cannot praise her efforts too highly; she is a credit to Marriotts and I would recommend Marriotts and Jo in particular to any future potential client. Our grateful thanks.
Very good experience using Marriotts with Richard James. Hugh and Gareth have been brilliant in making the sale of our property easy and transparent. They were both very attentive and readily available to answer questions if needed.. If you need to sell your house, these are the guys you need.
My wife and I recently sold our property through Hugh and the team in Marriott's Faringdon. We couldn’t reccommend them highly enough. Hugh and the team were so helpful, courteous and professional. We really felt that we received a personal service and they were always so honest and supportive throughout. Their help and assistance went far beyond our expectations and we are forever grateful.
Faringdon is fortunate to have such great estate agents. Hugh immediately saw the USP of my property, which was was unlike the other valuations that we received locally. This ensured that the property was marketed well, and positively viewed leading to a quick sale. Gareth led the viewings/negotiations, and proactively solved all issues frequently going above and beyond his remit. His level of service was impeccable and greatly appreciated by myself as a 'remote' seller. Moreover, his collaborative style of communication has been an absolute pleasure to work with. I completely trusted both of them with the sale of my house and respect their integrity, professionalism and their personalised approach. I highly recommend that Richard James sells your property, you won't be disappointed.
Although I didn't end up going for a property listed by Richard James, Hugh was extremely helpful and friendly through all contact which is great for a first time buyer like myself. I'd recommend giving them a call to get registered with them even if you don't find a property you specifically like listed by them, as he's bound to find something meeting the criteria (the last few properties I viewed with him I hadn't even seen on rightmove before). A big thanks Hugh and anyone else I spoke to!
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9 Market Place, Faringdon, SN7 7HL, UK, SN7