As a student in Edinburgh trying to rent a flat, we aren’t always treated particularly pleasantly (read: mass viewings with around 50 students competing for a semi-decent flat) Umega has been brilliant! We mainly met and dealt with Scott who was always friendly and very helpful. He even smiled and laughed through our excited squeals for a blanket fort cupboard (a student necessity!). After a few technical/admin hiccups in the letting process, Umega remained very helpful and gracious. We cannot recommend Umega enough! 10/10
I let a property through Umega for 4 years. Umega was communicative and helped us sort out any repairs in a timely manner (including having a new boiler fitted when the old one broke and replacing a broken washing machine and refrigerator). I had no issues start to finish. Callum was an excellent property manager, always polite and friendly. I recommend letting a property through Umega.
Umega are an absolute pleasure to work with. They make property management easy and all the teams work hard to ensure that both the tenants and landlords needs are met. They are extremely proactive and I know that if I were to have any problems in future that I can trust Umega to resolve diligently and to everyone's satisfaction. I would highly recommend Umega to anyone looking to rent a property.
I was with Umega lettings around 3 year in Edinburgh. For any issues and help most of the time I am touch with staff 'Nikki'. She was very wonderful, supportive and helpful during my stay in the property. She made my exist very simple and haven't lost much deposit for the damage of the property. Umega Lettings is a very good and excellent in managing and maintaining the property with their routine checks (alarms, boiler, electricity, etc.). They got a very good maintenance team (David). Thanks to Umega Lettings for the opportunity to stay in there selected property. I wish them good luck in near future. I will definitely approach them, if I want to come back to Edinburgh and search for house. Regards, Sandeep.
My husband and I have had the best experience with Umega Lettings and feel Danielle, Lauren, Caitlin and the rest of the team have been absolutely amazing through out our tenancy. We had lots of help with getting the flat and after that we could contact them anytime of the day. Not only they did help us with everything we needed but they are also the most lovely and professional that is so refreshing to come by these days! Thank you so so much!
Emily at Umega Lettings has been an absolute delight to deal with. Responds quickly to emails, always very professional and friendly and always does her best to help us out. Compared with the other letting agencies my boyfriend and I are used to dealing with, Umega have been absolutely stand out in their quality and customer service. I would definitely recommend them.
I am a new tenant with Umega, but so far everything has been totally painless. In particular (and I admit this is partially just a sign of how times have changed since I last went through the process...) I was able to complete everything between the viewing and collecting keys including the initial application, and signing the lease, online and through e-mail. That makes a big difference when you work full time! Kim and the team have been helpful, friendly, and efficient throughout the process, and I look forward to several happy years in my new flat.
Umega is a great letting agency to rent through. From start to finish the process has been really easy and I haven’t had one issue with them. I was provided with all safety certificates for the property prior to moving in and the property was clean and tidy. Umega is professional and fun to work with and I would definitely recommend umega to anyone who is need of a flat. Thanks again to Caitlin and the rest of the team
Excellent customer service. Always professional and helpful in meeting customer needs. I contacted Umega on a Monday to arrange a viewing of a flat for my son. Viewed the next day and all formalities completed in 5 days to allow my son to move in on the following Monday. All accomplished within 6 days. Fast tracking at best. Our agent Kim was wonderful and always kept in contact by phone and email ensuring that deadlines were met. A special thanks to her.
As a landlord I can say that the serviced provided by all the team at Umega has been excellent. They are prompt to respond and very nice and informative regarding all the process from marketing the property until leasing it. I look forward to keep working with them for a long time!
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3