Umega is doing a fantastic job managing our tenants and flat while we live abroad. Their staff is very friendly and they're always organised and quick to respond. We have been especially grateful for how they've managed everything during the pandemic. Would definitely recommend.
Umega Lettings were highly recommended to me when I first sought to let out my property. They did not disappoint! From the outset Umega were professional, punctual, knowledgeable and able to assist with any queries I had. Umega provided all the necessary checks and certificates required and were able to facilitate this quickly and efficiently which made the process totally stress free. Umega's marketing was fantastic, it was less than a month from first being advertised to having a tennant moved in. I am delighted with the service provided by Umega so far, I feel that my property is in safe hands and I look forward to working with them for a long time to come.
The team at Umega has been very quick in sourcing a new tenant for the property. Everything worked well and efficiently and the people we dealt with Umega are very easy and friendly to talk with. We certainly recommend them with no reservations. David and Lesley
Umega have always been fantastic to work with. They are quick to answer any questions (no matter how big or small), they are super helpful and always friendly and approachable. From fixing emergency frozen burst pipes, to keeping us right with every day safety checks I can not fault them. I wouldn't go anywhere else and would 100% recommend.
I recently became a tenant of an Umega-managed property. From the outset, their service has been excellent. The application process was simple and the Letting Negotiator Team were friendly and very knowledgable about the property. Since moving in, the Property Management Team have quickly responded to any questions and solved any problems. A really helpful and friendly team - I would recommend them to tenants.
We are currently in the process of renting a flat with Umega and have been really happy with the customer service. Our point of contact has been Rebecca, she has made the process of finding a flat and moving to a different city (Edinburgh) so easy, she is quick to reply to emails and has been so helpful with everything. Honestly can’t say enough as I’m sure I’m not alone in having had difficult times with letting agents. Credit to Umega but also big up to Rebecca, such a legend!
Umega had offered me so much support and help in the last few weeks when I urgently needed a flat at that moment. Although it took us a few weeks to get the whole letting process done, I appreciate that they do things based on rules and professional attitudes. Maryanne is such a lovely person, she had replied the emails very quickly every single time. Great communication so far!
We've been with Umega for a few years now as tenants, and have now moved flat to another property under their management. We are so delighted that we get to stay with them, as they are truly fantastic to work with. They are kind, responsive, and get the job done when you need something. While looking for new properties, we've come in contact with other agencies in Edinburgh, and they hold nothing to Umega. Delighted to continue our tenancy with the team!
We are currently dealing with Umega regarding a rental property. They have been a pleasure to work with: quick to respond, helpful and courteous no matter what the query might be. Our initial contact was William and we are now dealing with Alison: both have been attentive, professional and courteous from start to finish. Thank you for taking the stress out of the process! I would not hesitate to use Umega again and to recommend them without reservation.
Sarah and her colleagues at Umega have been wonderful, and have helped me to get my flat back up to standard and let out again. I have found them all to be professional, enthusiastic, knowledgeable and helpful in all aspects of our dealings. Emails and phone messages are answered promptly and efficiently. Everything has been done with regard to covid restrictions and their contractors are competent and efficient. New tenants move into my flat today, and I hope they will be very happy there. I would highly recommend Umega to anyone looking for a letting agency that works with both the landlord and tenant together, they provide a first class service.
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3