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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Not a great look for the company when the company branded car is being driven over the speed limit and tailgating people who are driving at the speed limit. Is anything really that urgent at 9:15am on a Sunday morning?

Reply from agent

Hi James, Thank you for bringing this to our attention. We take concerns about road safety … More

1.00 /5

0 if possible. Attempt to tie tenants into contracts and not helpful in the slightest.

Reply from agent

Hello Kevin, Thank you for your feedback. We’re sorry to hear you were dissatisfied with our … More

1.00 /5

Well where to start… Viewing and prior to keys was excellent. Since getting the keys only word is shitshow… got the keys and inventory was 1week/2 weeks late as well as certificates for safety. Not hot water, no heating and now power. Scottish power came to do a bypass on meter to sort heating but still no hot water. This has been reported however with landlords having 24 hours to fix this and this is not resolved nearly 12 hours later… I would not recommend and this is my first property and ultimately enough to put me off renting for life. No the greatest of experiences.

Reply from agent

Hi Alex, Thank you so much for your kind words and fantastic review! We're thrilled to hear that Joseph provided such an excellent experience and went above and beyond to make you feel welcome. As a trainee manager, he’s showing great potential, and it’s wonderful to see his hard work and dedication recognised. We’ll be sure to pass on your feedback to Joseph – it’ll mean a lot to him! If there’s anything else we can assist you with, please don’t hesitate to reach out. Best regards, The Team at ELC Sales and Lettings

1.00 /5

Worst company ever

1.00 /5

Very disappointed with Balgores. Extremely unprofessional not wanting to pass my offer on to a seller despite it being on the market for many months. I called back a month later to ask if my offer could be put forward a second time round …

1.00 /5

Scheduled viewing at property cancelled due to tennant getting covid. Agreed we would look to reschedule for the weekend if possible, but was left with them to contact me for when I can view. …

1.00 /5

Order #23755] (May 6, 2023) Please advise when will i receive my refund back for the order 23755 that you did not want to do. thanks ann

1.00 /5

I haven't been to or interacted with this agency but I'm giving a 1 star review because they are giving £20 gift cards for 5 star reviews on Facebook and Google as pictured. This practice completely undermines the credibility of the …

Reply from agent

Dear Nuric, I would like to express our gratitude for your honest feedback, and we genuinely … More

1.00 /5

An absolute joke of an estates agency and definitely the worst in Essex. I did not even want to give them one star, they should get minus five!! A total utter shambles from the top down. In particular Joe Hayes! An absolute joke of a person who only cares for his commission and not the clients buying the property. They will bully and rush you to complete, trust me you will do well to choose another agency. STAY WELL CLEAR OF BALGORES AND ESPECIALLY JOE HAYES!

1.00 /5

I haven't been to or interacted with this agency but I'm giving a 1 star review because they are giving £20 gift cards for 5 star reviews on Facebook and Google as pictured. This practice completely undermines the credibility of the platform and as a local guide who reviews places independently and honestly, I am upset. Unfortunately, I would recommend you think twice after reading any 5 star review for this letting agency...

Reply from agent

Dear Nuric, I would like to express our gratitude for your honest feedback, and we genuinely regret any discomfort our actions may have caused you. We will promptly engage in discussions with our management team to evaluate and improve our marketing strategies. Kind regards, ELC.

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available