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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

disappointing experience as tenants. began smoothly until after we moved in. From then, we experienced slow response to repair requests, door coming off hinges left unfixed and simply latched in place, kitchen cupboards falling apart. …

Reply from agent

Hi Myrtle, I’m sorry to hear that you were disappointed with aspects of your tenancy. We … More

1.00 /5

I wrote a review and this corrupt, incompetent jobsworth of a company had google take it down. So let me re-clarify; this ‘agency’ left us without heating for 6 months during a full winter period; has left us without a functioning fridge …

1.00 /5

We recently tried to rent a one-bedroom flat in Edinburgh for just over £1000 per month through ELC Sales & Lettings as a couple, both working full-time. Despite having a solid rental history and no issues in the past, the experience with …

Reply from agent

Hi Aiga, We’re sorry this experience was disappointing. For clarity, all tenancy … More

1.00 /5

Well where to start… Viewing and prior to keys was excellent. …

Reply from agent

Hi Alex, We’re sorry to hear that your move-in experience didn’t go as smoothly as it … More

1.00 /5

Rude, unprofessional and incompetent. Wouldn’t recommend ELC’s services to anyone. Incredibly disappointed with our experience.

Reply from agent

Dear Hannah, I am very sorry to hear that you’ve had such a disappointing experience with us. As the Managing Director of Edinburgh Letting Centre, I take feedback like this … More

1.00 /5

Don’t know why they have such good reviews. Contacted 4 times to arrange a viewing and never once received a response albeit an automated reply telling me they’ll get in touch.

1.00 /5

0 stars! My experience I've been on a waiting list for years for I could find a rental house for my family and they never called me. Call a lot of times and go in person to see if they could help me because I needed it and it was always the same answer. We will call you and since then they have never called me after years that is supposedly registered on the list.

1.00 /5

Hello Everyone,1st time that I will put a Bad review as here is my experience with Conor,Andrew s Residential. I m a Mum of 4 my oldest is at university,I am also a dying mummy,I have a condition and I have less than 4 years remaining. We ve rented a house at 2700£/months gave 6 week deposit+agency fees+6 months rent Upfront. We arrived in the house was No Heater No water Big leak who generated No electricity. I have an autistic child who has been taken in EMMERGENCY by Health professional in crisis for the way we are "living"..Agency/Landlord asked me to make Fraud insurance because they didn t want to pay for any repair, disregarding that I ve paid them More than 20k! Today I ve received an email where they were telling me that they can t put heater and water because it is the way the house has been build. I ve took this house for "finish in beauty"if I can say...I m 1.72 I m now at 45 kg -9 kg since 1month and half since we ve Checked in in the house. Conor,Andrew residential has "hidden himself"I ve sent more than 20 emails calls messages etc...It is ONLY when he knew that I ll bring him to court that he decided to face me the dying Mum and the Dead Situation. Don t trust them,don t help those people to grew their Vanity Please Think at You and Family!Don t rent or buy from them they will Assure Anything for you,they will disregard the contract,the law...just WATCHING YOU AND YOUR FAMILY DYING.

1.00 /5
Reply from agent

Hi Shzzy, thank you for your review. We’re sorry to see your rating and would like to understand more about your experience. Please don’t hesitate to get in touch with us directly so we can address any concerns and work to resolve any issues. Your feedback is important to us.

1.00 /5
Reply from agent

Hi Chloe, thank you for taking the time to leave a review. We’re sorry to hear about your experience and would love the opportunity to understand what went wrong. Your feedback is important to us, and we’re committed to addressing any issues. Please feel free to reach out to us directly so we can assist further.

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available