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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Satisfied with the agent who was there to show the apartment. He was detailed enough and has customer relationship skills.

Reply from agent

Thank you, Tosin Adetona, for your positive review! We're thrilled to hear that you were satisfied with our agent and that he provided you with a detailed tour of the apartment while demonstrating excellent customer relationship skills. We aim to deliver the best service possible, and your feedback is greatly appreciated. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you.

5.00 /5

Very nice and welcoming down to earth people. Made me feel comfortable when viewing the flat

Reply from agent

Thank you, Charles, for your kind words! We're thrilled to hear that you found our team to be very nice, welcoming, and down-to-earth during your flat viewing. Making our clients feel comfortable is one of our top priorities, and your feedback validates our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to helping you with any future needs.

5.00 /5

Excellent viewing frazer was very accommodating and let us view the property and exposing the ins and out of the place. Very good! Thanks again

Reply from agent

Thank you Keiron for taking the time to leave such a positive review about your experience with Fraser! We're thrilled to hear that your property viewing went so well, and that Fraser's accommodating and informative approach made a lasting impression. We believe that attention to detail and exceptional service can make all the difference in finding the perfect place to call home. Your feedback is truly inspiring, and we're here to assist you every step of the way. If you have any more questions or need further assistance, please don't hesitate to reach out. We wish you all the best in your property search!

5.00 /5

Great communication, reliable. Will use again. Thank you Fraser.

Reply from agent

Thank you for taking the time to leave us a review! We're thrilled to hear that you found our communication reliable and had a positive experience working with Fraser. We look forward to serving you again in the future. If you ever have any more needs or questions, don't hesitate to reach out. Your satisfaction is our priority!

5.00 /5
Reply from agent

Thank you for the 5-star rating! Your feedback is important to us, and we appreciate your support. If you ever have any specific comments or if there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to serve you, and your satisfaction is our priority.

5.00 /5

Good Contact with agency. They send engineer immiedietly when i need it for broken pipe or something.

Reply from agent

Thank you for leaving us a review! We're pleased to hear that you've had good contact with our agency and that we've been responsive in sending an engineer promptly when you've needed assistance with issues like a broken pipe. Customer satisfaction and swift service are our priorities, and your feedback is greatly appreciated. If you ever have any more maintenance needs or questions, please don't hesitate to reach out. We're here to help!

5.00 /5

The agent we have dealt with so far has been Fraser. He was been absolutely wonderful and accommodated all of our needs. Going the extra mile to ensure we find a property we will love.

Reply from agent

Thank you for taking the time to share your positive experience with Fraser! We're delighted to hear that he has been wonderful and accommodating in helping you find the right property. Our team takes great pride in going the extra mile to ensure our clients' satisfaction. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your kind words and look forward to continuing to assist you in finding your ideal property.

5.00 /5

We were unable to make a viewing in person so agent Nicole very kindly filmed and sent us a video tour.

Reply from agent

Dear Emma, Wow, thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear about your positive experience with our agent, Nicole. It's great to know that she went the extra mile to accommodate your needs by providing a video tour when an in-person viewing wasn't possible. At ELC Sales and Lettings, we always strive to make the apartment hunting process as convenient as possible, and it sounds like Nicole did just that for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we hope to assist you further in the near future.

5.00 /5

It was a lovely apartment and the staff is very friendly.

Reply from agent

Dear Kemi, Thank you so much for visiting our apartment and for sharing your wonderful feedback on Google! We're delighted to hear that you found the apartment lovely and appreciated our friendly staff during your viewing. Your kind words mean a lot to us, and we're here to assist you with any questions or further assistance you may need. If you decide to make this lovely apartment your new home, we're excited to welcome you as part of our community. Once again, thank you for considering us, and we look forward to the possibility of having you as our resident!

5.00 /5

Property Manager was welcoming and gave very good and satisfactory responses to questions asked. He was appropriately dressed and knew all he needed to talk about at the property. Excellent customer service

Reply from agent

Dear Latifat,Thank you so much for taking the time to leave such a glowing review! We're delighted to hear about your positive experience with our Property Manager. Providing excellent customer service is always our top priority, and it's wonderful to know that our team member was welcoming, knowledgeable, and attentive to your needs. Your feedback is greatly appreciated and serves as motivation for us to continue delivering top-notch service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available