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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Nicole, who showed my wife and I around a property was a delight to work with. She knew all the information we needed and helped with the application process. She was also very friendly and gave us some great help as we are new to Edinburgh. Thank you Nicole.

Reply from agent

Thank you, Benjamin, for your wonderful review! We're thrilled to hear about your positive experience with Nicole during your property viewing. It's great to know that she provided you with all the necessary information, assisted with the application process, and was friendly and helpful, especially considering you're new to Edinburgh. We're proud to have team members like Nicole who go the extra mile to ensure a smooth and welcoming experience for our clients. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help, and we look forward to assisting you in your new journey in Edinburgh. Welcome!

5.00 /5
Reply from agent

Thank you, Sonny, for the 5-star rating! Your positive feedback is greatly appreciated, and we're here to assist you with any questions or needs you may have in the future. If you ever wish to share specific comments or if there's anything more we can do to enhance your experience, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again.

5.00 /5

Great experience and friendly person and all my doubts and questions were answered correctly..

Reply from agent

Thank you, Neethu, for sharing your feedback! We're delighted to hear that you had a great experience with us and that you found our team member to be friendly and knowledgeable. Providing accurate answers to your questions is essential to us, and we're pleased we could meet your expectations. We believe in fostering an environment where clients like you can feel informed and comfortable throughout your journey with us. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to assist you.

5.00 /5
Reply from agent

Thank you, Kalyan, for the 5-star rating! We appreciate your support, and if you ever have any specific feedback or if there's anything more we can do to enhance your experience, please feel free to let us know. Your satisfaction is important to us, and we're here to assist you with any future needs you may have.

5.00 /5

Being a tenant for almost a year and half, I would definately reccomend ELC as they are always helpful in every need and also their properties are well maintained.

Reply from agent

We are incredibly pleased to hear you have enjoyed your time as a tenant with us, thank you for these kind words. All the best, ELC.

5.00 /5

Wonderful experience working with ELC to find a flat to let. We are not from the UK so had some extra hurdles in the letting process. ELC was responsive, helpful, and made us feel at ease through it all. Alex in particular went above and beyond to help us find a flat. He was available to answer all of our many questions and guide us through the process. Would highly recommend checking ELC out, they are responsive, professional and good at their jobs.

Reply from agent

Thank you, Jane, for your fantastic review! We're delighted to hear about your wonderful experience with ELC while searching for a flat to let. It's great to know that our team was responsive, helpful, and made you feel at ease, especially considering the extra hurdles involved as newcomers to the UK. We're proud of Alex for going above and beyond to assist you, answering your questions, and guiding you through the process. Your recommendation means a lot to us, and we truly appreciate your kind words about our responsiveness, professionalism, and competence. If you ever need any further assistance or have more questions, please don't hesitate to reach out. We're here to help and look forward to serving you in the future. Welcome to your new home!

5.00 /5

The Service was good. Good customer care. The property was nice. Keep up the good work.

Reply from agent

Thank you, Nobukhosi, for your kind words and positive feedback! We're delighted to hear that you had a good experience with our service and appreciated our customer care. It's great to know that you found the property to be nice as well. We are committed to maintaining high standards, and your feedback encourages us to keep up the good work. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service.

5.00 /5

Nicole did a wonderful job of showing me the flat today. She was very pleasant and answered all my questions. Lovely viewing experience.

Reply from agent

Thank you so much, Becky, for your wonderful review! We're thrilled to hear that Nicole provided you with a pleasant viewing experience and answered all your questions. Delivering excellent service and ensuring that our clients have a positive and informative experience is our goal. Your feedback is motivating, and it reinforces our commitment to providing top-notch service. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to being a part of your journey. Thank you for choosing us, and we hope to assist you further!

5.00 /5

Great experience! Professional and to the point! Would highly recommend.

Reply from agent

Thank you, Pavel, for sharing your wonderful experience with us! We're delighted to hear that you had a great experience with our service, finding it professional and efficient. Your recommendation means a lot to us, and we're here to assist you anytime you need. If you have any more questions or if there's anything else we can help you with, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

5.00 /5

Fraser was really friendly and open with showing us around the flat and has been more than helpful with setting up viewings for us when very few places have. You're a massive help!

Reply from agent

Thank you for your kind words and positive feedback about Fraser! We're thrilled to hear that he was friendly, open, and proactive in showing you around the flat and assisting with viewings. Providing excellent customer service is our priority, and your satisfaction is our reward. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to assist you in your property search.

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available