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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I have rented ELC managed properties on two occasions and enjoyed an overall great experience. During both tenancies Calum was a friendly and helpful agent who responded quickly to any concerns. He provided a good service throughout and was fair in both move out inspections. This review would be a 5 star had it not been for a leak that damaged our ceiling and caused us an incredible amount of stress. Although I understand that ELC could not have anticipated or prevented the leak from another flat, I do feel that, we, the tenants were the ones who were left worst off.

Reply from agent

Dear Dominic, Thank you for taking the time to leave us a review, and for your kind words about your overall experience with ELC and Calum’s service in particular — we’re really pleased to hear he was supportive and responsive during both of your tenancies. We’re very sorry to hear about the stress caused by the leak. While, as you rightly noted, it originated from another property and was beyond our control, we absolutely understand how frustrating and disruptive the situation must have been for you. Your feedback is important, and we’re committed to doing everything we can to improve how we support tenants in similar circumstances going forward. We truly appreciate your balanced and honest comments, and we hope to have the opportunity to assist you again in the future. Warm regards, Miles Leslie Managing Director ELC Sales & Lettings

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

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No marketing information available