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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
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3.00 /5

Talking as a tenant, they were Ok until we found a property and paid 6 months upfront to rent it but when our landlord wouldn't return our deposit (which he also did to the previous tenants) we tried to let them know but they were not interested..

Reply from agent

Hi Elena, thank you for reaching out to us and expressing your concerns regarding the return of your deposit. We understand the frustration and inconvenience you have experienced in this matter. However, we would like to clarify that as a Tenant Find Only client, our scope of service primarily revolves around assisting landlords sourcing suitable tenants and facilitating the leasing process. While we sympathize with your situation, the responsibility for managing and returning the deposit lies solely with the landlord as they maintain control over financial transactions and tenancy agreements. We regret any misunderstanding or miscommunication that may have occurred. Please note that our primary focus is to ensure a smooth and successful property search for our clients. We recommend addressing the deposit return issue directly with your landlord and seeking legal advice, if necessary, to protect your rights as a tenant. We apologise for any inconvenience caused and remain available to provide further guidance or assistance within the scope of our services. Kind regards, ELC

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available