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Arden Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Catriona and her team have been fantastic managing my property for me. I first encountered Arden as a tenant, when I was renting at university. From a renting perspective, they were excellent, which is certainly not the experience I had as …

Reply from agent

Thank you so much Amanda, this is a lovely review, much appreciated!

5.00 /5

I’ve been a landlord client of Arden for 10 years. They provide a very professional support service from advertising/re-letting through to responding to tenant requests. …

Reply from agent

Hi Ken, thank you so much for taking the time to leave us a review, and to be so complimentary, much appreciated.

5.00 /5

Great agency. I was a first time landlord, renting my flat out whilst away, and Catriona and her team were the only agency that took the time to help me out with understanding how it all works. Since then, they've found great tenants, …

Reply from agent

Thanks Clive, this is a lovely review!

5.00 /5

Arden have managed my Edinburgh property for over 10 years. They're efficient, responsive and - and this matters to me - fair-minded. They consider both tenants' and landlord's point of view on matters that arise. I recommend them highly.

Reply from agent

Thank you Brean, much appreciated.

5.00 /5

Tommy was a great guy to work with. Would use the Arden again. Thanks

Reply from agent

Thanks Ross

5.00 /5

Catriona and her team at Arden have given us excellent service in the 20 years they managed our property. I would recommend them to anyone. Friendly and efficient.

Reply from agent

Thank you David

5.00 /5

Very happy with Arden Property Management and their professional members of staff. Appreciate being kept informed and action taken as and when required. Thank you.

Reply from agent

Thank you Andrea,

4.00 /5
Reply from agent

Hi Hadi, Thans for leaving this review, but I am sorry that we didn't manage to make it to five stars, if you contact me directly, catriona@ardenpm.co.uk, perhaps I can work on what might improve our score?

2.00 /5

My agent was very distant and could only be accessed occasionally by email, which he sometimes didn’t reply to, forcing me to call Arden directly. I had to beg for a second dehumidifier, they did not warn me that living in this flat would cost extra to run two dehumidifiers 24/7. They are also making lots of mistakes in their deposit return right now, if you do choose Arden then don’t let them take your deposit lightly as it seems they make claims about almost anything and will back down when proven wrong.

Reply from agent

HI There, I am very sorry to see that you are unhappy in anyway with the property in which you were living or with our service. Humidity in a property is an increasing problem related sometimes to modern living and in combination with the increasing costs of heating. I do not know which property you are referring to, so cannot be more specific but if we are aware that there has been a history of mould we will try our best to make sure that the tenant has all information available to us and is given advice on how to manage this. One thing that I can be completely clear on however, is that Arden never make claims from deposit unless these are 100% justified and in any event any funds requested from deposit are to pay contractors not Arden. We would actually prefer if we could give every tenant their deposit back in full every tenancy, it would be a lot less work for us. If you feel you need to discuss any aspect of your tenancy in more detail, please contact me directly, catriona@ardenpm.co.uk.

2.00 /5

I can only speak to them as managing a flat above the one i rent. EVERY time it rains, water leaks into my childs bedroom. This has been ongoing for nearly two months now... …

Reply from agent

Hello Duncan, I am sorry to hear this. Firstly though we are not Landlords, we are letting agents and if there is an issue with the building or a roof which isn't water tight this is a communal issue so all owners and Landlords in the … More

Contact details
Sales Phone:

0131 516 8159

Sales Email:

info@ardenpm.co.uk

Lettings Phone:

0131 516 8159

Lettings Email:

info@ardenpm.co.uk

Opening hours

Unknown

Address

43 Morningside Road , Edinburgh, EH10 4DR, UK

About

Arden specialise in Edinburgh property management and provide a flexible, professional service which includes a no let no fee guarantee and no upfront charges for fully managed properties.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available