Definitely recommend Belvoir! They have been incredibly supportive, helpful and professional throughout my time renting through them. If I ever move back to Edinburgh, I will be sure to contact them. Thanks again for everything, Cameron.PositiveResponsiveness, Quality, Professionalism, Value
Having used Belvoir for a number of years on a 'Let Only' basis, I have found the service invaluable. Taking the headache out of finding suitable, vetted tenants swiftly and the preparation and completion of all associated checks and paperwork. I have found the team to be professional and extremely helpful at all times.PositiveResponsiveness, Professionalism, Value
Great experience as a tenant with Belvoir. Zoe was our case manager. She was very quick at fixing any issues we brought up and we had a fair agreement about return of deposit. We always got a quick response to any queries.
I have been customer of Belvoir for almost three years. The quality of the service has improved very much during last one and a half year because of the new system they have in place for repair, technical intervention, furniture substitution, etc. This online system is easy to follow and to complete and it is a guarantee for a quick intervention. You are usually called the day after completing the form. We unfortunately had loads of misunderstandings with our washing machine but the problem was always solved in the following days. We also had our shower plate replaced without too much fuss, as well as our former-very-wobbly coffee table. The new system is very good, as well the customer service. The letting agents are always very keen to help, reliable and understanding. We have received an eviction notice by our landlord at the beginning of this year and the agency, in particular Zoe Thomson, was always very kind and helping throughout the whole process. She has always been understanding and keen on helping us to find a solution. Unfortunately we have to move to another city, but she kept helping us providing references for the new flat. I already said this to her personally and I repeat it again here: it is very comforting to have such professionals on your side when life strikes hard. It would have been much worst without her and the agency support. Professionality and kindness. Thanks :) ps: sorry for my written EnglishPositiveResponsiveness, Quality, Professionalism, Value
We are currently in the process of renting a property run by Belvoir Edinburgh. We have received nothing but great service from Belvoir Edinburgh so far and wanted to give specifically a shout out to Rebecca McKellar, Lisa Conquer and Zoe … More
Friendly, quick to respond, good at resolving issues quickly. The best agency I’ve rented from in my 12 years living in EdinburghPositiveResponsiveness, Professionalism
Excellent service. Belvoir look after all my properties and I, without hesitation, would recommend this company. Their attention to detail is amazing, without any fuss they manage my properties which is so important to me as I work full time and live some distance away. As soon as my tenants give notice, Belvoir take it on board to organise everything. Tenants moved out on 24th January 2020 and amazingly new tenants are moving in this weekend. Belvoir has completed checks, sorted tenancy agreement, agreed an excellent rental income while making sure the apartment is in excellent condition for the tenants. Looking after both parties. They have sorted extra keys, sorted cleaning and painting issues, again with no trouble to myself. I have priced loads of letting agents and Belvoir are by far the best value for money as they are professional, friendly and extremely efficient. It is so important to be a responsible landlord and Belvoir keep me right in relation to deposit schemes, tenants rights and the duties as a landlord I need to keep.
Unknown
84 Commercial St, Edinburgh, H6 6LX, UK