A definite 5 stars to the team at JW Wood, Durham. Particularly Helen and Gill who made the experience of buying our first home such an enjoyable and stress-free time. Not to mention how quick the sale was in the current climate! Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Fantastic service all the way from viewing through to offer acceptance. Sarah, who showed us around the property, was friendly and able to answer all questions without hesitation. No second guessing, just clear, professional answers and advice without any of the fluff we’ve experience from some other estate agents. Helen, who handled our bid, was equally as friendly, responsive and helpful when the time came for us to place our bid. It can be an anxious time waiting to hear back from a seller, but Helen was proactive and kept us informed all the way through. Could not recommend them enough :)PositiveResponsiveness, Professionalism

Had a great experience selling our house through JW Woods. Interior pictures were of high quality and showed the fixtures and period features of the house at their best. They found a buyer quickly and the the whole process was handled smoothly from beginning to end achieving a good sale pricePositiveResponsiveness, Quality, Professionalism

Ann Stobbart of JW Wood Durham Office offers me a superb and professional guidance throughout. I am lucky to be guided by her to purchase my favorite house so soon. Patient and efficient! This is particularly useful for someone new to the country and the conveyancing process like myself. Highly recommended!

The team at JW Wood made the whole experience as seamless as possible for us (especially as it was a big move into a new area). Ann was more than helpful from the start, both with our initial enquiries and really helped to work around our availability to get to Durham for viewings. The after sales care was also second to none. Gill provided regular updates and liaised with all parties which we found very beneficial and reassuring.

This is the first house sale we have ever done, the whole experience was handled in a professional manner from day one. The ongoing advice and general help from Gillian once we had agreed an offer was great. The sale dragged on for some time due to circumstances beyond our control but Gillian was always ready to keep us on the right track. Her help and encouragement ensured it was altogether a relatively stress free event, I did get a bit cross when I kept losing the end of the poor quality parcel tape though ! So a big thank you to JW Wood and especially Gillian, it can`t have been easy putting up with my inexperience.PositiveResponsiveness, Quality, Professionalism

Excellent customer service provided by the team, considering I was the buyer and not selling through them. Elaine's updates were great for keeping me in the loop and highlighting who I needed to nudge, and if it wasn't for her persistence with the rest of the (slow!) downward chain I'm pretty sure we would still be waiting to exchange today! Made the move back to the North East so much easier, during a particularly tricky time for mePositiveResponsiveness, Professionalism

We have just purchased a house through JW Wood and from start the finish they have kept us informed and updated. Gill rang every week as promised and really helped us with the process of buying our first home - she is a credit to the business. I’d recommend anyone to use JW Wood’s.

Despite the communication difficulties of ourselves (the vendors) being based on the opposite side of the world in New Zealand, Ann Stobbart and her team at JW Wood in Durham have delivered an efficient and professional service with a time to sale of less than a week. We are very pleased and highly recommend their services. Thank you.PositiveResponsiveness, Professionalism

JW Woods cannot recommend them enough. They were brilliant helping us with the purchase of our new house. Ann especially walked us through every part and made sure we understand everything. Ann kept us updated on everything and offered us supportPositiveResponsiveness, Quality, Professionalism, Value