We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

JW Wood - Durham (Lettings)

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Despite the communication difficulties of ourselves (the vendors) being based on the opposite side of the world in New Zealand, Ann Stobbart and her team at JW Wood in Durham have delivered an efficient and professional service with a time to sale of less than a week. We are very pleased and highly recommend their services. Thank you.PositiveResponsiveness, Professionalism

Reply from agent

Dear Dr Dunstone – communication is an integral part of our business and this can sometimes be difficult with clients living abroad. I’m delighted we have managed to agree a sale for you in less than a week. Our after sales team will now manage the process to exchange and completion.

5.00 /5

JW Woods cannot recommend them enough. They were brilliant helping us with the purchase of our new house. Ann especially walked us through every part and made sure we understand everything. Ann kept us updated on everything and offered us supportPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

It is great to hear that you had a good experience when buying a house through us. We have passed on your comments to Ann and her collegues who were equally pleased that to hear that you rate their service.

5.00 /5

What fantastic service from JW Wood. Moving home can be a stressful time so to have someone with a wealth of experience on your side, keeping things moving and keeping you updated is SO important. Ann has been a Godsend. If it wasn't for her regular updates, chasing, advising and general "oiling of the wheels" I'd have pulled out of the house buying process months ago. Always professional and bright on the phone, she has made the whole process much, much more bearable. THANK YOU ANN - you really are a treasure.PositiveResponsiveness, Professionalism

Reply from agent

Hi Sharon, thank you so much for the kind and detailed review. Ann is undoubtedly one of our most experienced sales team and it's reviews like this that makes it all worthwhile.

5.00 /5

JW Wood have been brilliant throughout the house selling and buying process. Jonathan was fantastic putting together the property information and produced some stunning photographs. Then at the other end Gill has been superb guiding me through the after sales aspects, including advising on my onward purchase and the whole process. She was always there and answered every question quickly and with such enthusiasm that it made that side of the process a total pleasure. Thank you!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for your review. We take pride in our photographs and have invested in training and equipment to improve their quality. We have passed your kind comments on to Jonathan and Gill. Many thanks and stay safe.

5.00 /5

It has been a pleasure to work with JW Wood over the past 4 months in relation to our property sale. From start to finish they have been excellent across the board. Lindsay in valuations, Ann in Sales, and Gill in after sales whom we have primarily worked with are top notch. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Selling a home is certainly not an overnight job and it takes time, effort and teamwork. All of our team are very pleased that you were happy with our service.

5.00 /5

We have been using JW Wood now for a number of years and as a busy investor JW Wood certainly take the stress out of the whole sales process . Jonathan and his staff are very efficient, great communication, reliable and I would highly recommend their services. On this Property Helen was amazing keeping us informed at every stage and sold our house within 2 days of it been listed . Thank you

Reply from agent

Claire thank you for your review. We appreciate your continuing support and Helen and her colleagues will be encouraged by your kind comments. We love it when clients come back to us. Many thanks and stay safe.

5.00 /5

Woods have recently sold my property and handled the purchase of my new one. Really happy with the service from everyone at Woods from start to finish. Always personalised and personable. Gillian, who managed the sale and purchase processes through, was an absolute star. Kept me informed and re-assured every step of the way. Excellent customer service.

Reply from agent

Thank you for your review. Gillian is very committed to providing a quality service and is encouraged when a client takes the trouble to provide a review. Many thanks and stay safe.

5.00 /5

Recently bought a property through JW Woods and from start to finish the process was handled professionally and I was extremely pleased with the service received. Our estate agent Ann Stobbart in particular was great, she was very friendly and constantly updated us throughout the process and kept in contact. Couldn’t be more thankful and would most definitely recommend to anyone looking to buy in the near future.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi John, thank you for your review. We are very proud of our team in Durham with their vast knowledge and experience, with Ann being our most experienced negotiator committed to providing a quality service to our clients. It is amazingly encouraging to Ann and her colleagues when a client takes the trouble to write a review and we are very grateful. Once again many thanks and stay safe .

5.00 /5

Right from the beginning Lindsay was really positive about selling our home quickly and the house was marketed without delay. The whole team worked hard keeping up with the demand to view the property. We were completely overwhelmed with the response. The communication was first class. Our property sold within a week. Can't ask for better than that. Thanks for all your hard work girls. Much appreciated. I would definitely recommend this agent to market your property if you are looking for professionalism.PositiveResponsiveness

Reply from agent

Christine, many thanks for your 5* review, our team in Durham will be greatly encouraged. Please stay safe.

5.00 /5

JW Wood we’re extremely helpful and responsive in helping us with finding our first home. We dealt a lot with Ashley Barnes who was always really friendly, professional and made us feel instantly at ease when progressing with our house purchase. Definitely would recommend to anyone looking to buy or sell, particularly if you are a first time buyer.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Tom – buying your first home is an exciting if not daunting time. It’s great to see you have received excellent service from Ashley. The sale is now in the hands of our after sales team who will equally look after you. Take care.

Contact details
Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display

No awards information available