Belvoir - Dunstable and Leighton Buzzard
Belvoir - Dunstable and Leighton Buzzard
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4.00 /5
We have had a very good experience with Belvoir in Dunstable. They dealt with any problems and also they were and are very helpful.
3.00 /5
Not what I was looking for
2.00 /5
Their viewing policy is extremely inconvenient. They only operate during office hours, and despite living two hours away, I was not allowed to have a family member—who is much closer—view the property on my behalf. This lack of flexibility makes it difficult for those who don’t live nearby to arrange a viewing. Landlords be aware that they don’t accommodate viewings for those who work between 9-5pm and do not live in the local area. I have also included a screenshot of the email I sent, proposing that I could meet the estate agent at a more convenient time. As you can see there was no suggestion to do a viewing at 7pm. Like I said at the beginning of the review their viewing policy is unfair and inconvenient.
2.00 /5
Shame
1.00 /5
Shocking miserably low standard of service. Rude and unhelpful
1.00 /5
Really poor customer service, very rude employees offended by having to get up from their chair and answer questions. should people be treated this way?
1.00 /5
Very disappointing. Viewing very rushed and Daniel looked at me like i didn't have a clue what i'm doing because i'm young. I agreed to a tenancy IN LESS THAN TWO WEEKS TIME which meant paying rent for two flats, but i didn't want to miss out on the property. (even though this meant paying a ridiculous amount of money) Just before paying the holding deposit i wanted to do the right thing and let them know i have an IVA. this means i would fail referencing because of a low credit score. Fair enough, but i have all the proof to show i can afford the rent comfortably and have never missed or been late with a payment, i have reports from my current property showing i take perfect care of it, the perfect tenant. No. that doesn't matter and that's it. wont accept anything else. The worst part for me was the response from Daniel. We cant accept it goodbye, basically. No 'let me help you, lets look for something where you can still rent with an IVA & guarantor' nothing. At this point i don't want to try and look for something else with them. Edit - 1: I didn't apply for the first property because the pictures were very misleading, it is not a kitchen/living area, you could barely fit a 2 seater sofa in there let alone any other living room furniture, it was just a tiny kitchen lets be real!! which i should have mentioned at the beginning of the review. 2: When handing me the form on both occasions you never mentioned an IVA or CCJ that is a LIE! I didn't mention it because i forgot all about it as its never been an issue before, i looked it up AFTER you told me no. 3: You obviously know my age because you did the viewing with me so you do know how young i am - hence how you made me feel the way you did. 4: Whether you had another property to offer or not, the way you dealt with me was disgusting when you could see how excited i was about this property.
1.00 /5
Never answer phone 😒 …
1.00 /5
Parks on pavement blocking for pedestrians and had an attitude when asked to move
Contact details
Lettings Phone:
Lettings Email:
Opening hours
Monday-Friday: 09:00 - 17:30
Saturday: 00:00 - 00:00
Address
18 Church Street, Dunstable, LU5 4RU, UK
