Very disappointing. Viewing very rushed and Daniel looked at me like i didn't have a clue what i'm doing because i'm young. I agreed to a tenancy IN LESS THAN TWO WEEKS TIME which meant paying rent for two flats, but i didn't want to miss out on the property. (even though this meant paying a ridiculous amount of money) Just before paying the holding deposit i wanted to do the right thing and let them know i have an IVA. this means i would fail referencing because of a low credit score. Fair enough, but i have all the proof to show i can afford the rent comfortably and have never missed or been late with a payment, i have reports from my current property showing i take perfect care of it, the perfect tenant. No. that doesn't matter and that's it. wont accept anything else. The worst part for me was the response from Daniel. We cant accept it goodbye, basically. No 'let me help you, lets look for something where you can still rent with an IVA & guarantor' nothing. At this point i don't want to try and look for something else with them. Edit - 1: I didn't apply for the first property because the pictures were very misleading, it is not a kitchen/living area, you could barely fit a 2 seater sofa in there let alone any other living room furniture, it was just a tiny kitchen lets be real!! which i should have mentioned at the beginning of the review. 2: When handing me the form on both occasions you never mentioned an IVA or CCJ that is a LIE! I didn't mention it because i forgot all about it as its never been an issue before, i looked it up AFTER you told me no. 3: You obviously know my age because you did the viewing with me so you do know how young i am - hence how you made me feel the way you did. 4: Whether you had another property to offer or not, the way you dealt with me was disgusting when you could see how excited i was about this property.