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Belvoir - Dunstable and Leighton Buzzard

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Belvoir - Dunstable and Leighton Buzzard

A selection of reviews/testimonials by highest rating
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2.00 /5

Their viewing policy is extremely inconvenient. They only operate during office hours, and despite living two hours away, I was not allowed to have a family member—who is much closer—view the property on my behalf. This lack of flexibility makes it difficult for those who don’t live nearby to arrange a viewing. Landlords be aware that they don’t accommodate viewings for those who work between 9-5pm and do not live in the local area. I have also included a screenshot of the email I sent, proposing that I could meet the estate agent at a more convenient time. As you can see there was no suggestion to do a viewing at 7pm. Like I said at the beginning of the review their viewing policy is unfair and inconvenient.

review by Bami Angelo

Reply from agent

Hello Bami As I explained to you we always insist on a viewing in person so we can choose the most suitable tenant for our landlords. Having someone view for you and talking to you over FaceTime does not allow you to see the property properly creating potential issues if you moved in and we cannot assess you as a suitable tenant for our landlord on FaceTime. You also stated that you finish work at 5pm and live 2 hours drive away. As our office closes at 5:30pm you would be expecting a staff member to wait around until 7pm to conduct a viewing. I wouldn't ask that of my staff when we can arrange viewings with other applicants during normal hours. To give yourself the best opportunity of finding a suitable property you might need to take a day's holiday during the week and book in as many viewings of available properties as you can. Regards Daniel