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Stace Coates The Trusted Agent 25 May 2016

Do not use this company.

Belvoir were dreadful from start to finish, we moved into the property to be greeted by severe damp and condensation issues, when we spoke to the agent CHRIS he assured us this would all be sorted out, having scrubbed the walls constantly for the last two and a half years and our children constantly breathing in the damp we decided to move out. To our amazement we have been told that not only are we not getting our bond back, we owe them money for redecorating and jet washing the drive. This company also took around four months to replace a blown down fence, despite us having small children and a dog. Please be wary of using this company.

Reply from Belvoir - Doncaster: **** Statement from Belvoir! Doncaster – 9th July 2016 **** We can to confirm that the Deposit Protection Service completed their independent review of the dispute that we handled on behalf of the Landlord with Mr and Mrs Coates (the ex-Tenants) yesterday. ****We can confirm that the Deposit Protection Service have awarded the FULL VALUE of the bond to The Landlord. **** There is no charge to the Landlord for the above service. We are proud to confirm that after the gardening, cleaning and decoration work was completed the property was back to the same high standard of presentation that the Landlord expected. The new tenant moved in after the work was completed with only an 11- day void period. Belvoir! Doncaster are members of The Property Ombudsman (Lettings) - http://www.tpos.co.uk. and The National Approved Letting Scheme - NALS - http://www.nalscheme.co.uk. We are also members of the Safe Agent scheme. End of Belvoir! statement.

About Belvoir - Doncaster

Over the last 15 years, our reputation has been built on an open and honest approach in everything that we do. We are an established Doncaster based Letting Agents and our fees are simple and transparent. We will help you to maximise the return on your investment property. Our team are passionate about what we do, and through our local knowledge and expertise, we can deliver you the best possible results. We believe that exceeding the expectations of both landlords and tenants will always be the key to our success. Check-out our Google reviews to find out what our customers have to say. Legal compliance for Landlords is complex and mistakes can be costly. Void periods and loss of rent can be costly. Using the wrong contractor can be a costly mistake. Stringent reference checking and using our well-established best practice, combined with the most up to date technology available, helps us to minimise your costs and maximise your revenue.