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Jones Robinson

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We recently purchased a home in the Devizes area. It went very smoothly due to the professionalism of Emma Woodhead. She contacted us almost weekly with updates, was always aware of the inevitable glitches and was able to ensure that they were solved. We felt very lucky that she was selling the house that we wanted. When I spoke to other members of the team I was always more than happy. When the time comes to sell our home we will definitely contact Martin Walker.

5.00 /5

I selected Martin Walker to sell my parent's home in the Devizes area and dealt with Andrew Francis and other members of the team. They offered realistic, experience based advice about pricing and honest views about how to present the property. They managed the relationship with bidders and buyers, representing our interests, in a way that resulted in a good outcome for both parties, and above all demonstrated a sense of urgency at the same time as guiding us through all the options. I found the whole team to be first class in every respect.

4.00 /5

Overall, I had a good experience with JR during the sale process. Mikyle and his team were friendly, professional, mostly efficient and gave prompt feedback on viewings. The marketing brochure was beautifully photographed and well produced. It was also updated to reflect a seasonal change. Calls to the office were answered or returned without delay. Once a sale was agreed, Andrew was very capable and proactive, which was reassuring, particularly as I was out of the country for part of the time. The 4 stars rather than 5 reflects a little of the frustration of an initial valuation that was over optimistic, and although this was adjusted a few times, it took longer than expected to find the right price. Apart from that, this was a positive engagement and I would recommend JR to prospective sellers.

Reply from agent

Thank you, Fiona - we really appreciate you taking the time to post this kind review for Mikyle, Andrew and the team.

4.00 /5

Nice... I enjoyed.

Reply from agent

Thank you, Catherine! We really appreciate you posting this review.

4.00 /5

The team at Jones Robinson did a great job of selling our home and we are grateful for all their help.

Reply from agent

Thank you so much, Liz!

4.00 /5

I recently brought my property in Devizes through Jones Robinson, with completion on the 28-10-25. They and myself had to deal with a very difficult seller who didn't seem to understand, or want to understand the process of what they are …

Reply from agent

Thank you so much for leaving this kind review, Paul.

4.00 /5

The sale of the cottage took over 2 years with 2 buyers pulling out and having a long wait for probate but the Jones Robinson team stuck with it. The cottage was overvalued at the beginning but the customer service was very good .

Reply from agent

Thank you for posting this review, Rachel. The team have loved being of help.

4.00 /5

The service provided by Jones Robinson Devizes was brilliant from beginning to end. Everyone I had contact with was responsive, helpful and friendly, but I have to give special mention to Andrew Francis, who was an excellent contact point and support during my sale when we ran into several issues with solicitors. The only issue I came across (and for which one star is lost) was using their recommended solicitors, which I would advise to avoid, and for Jones Robinson to review their relationship with them, as it adds a blemish to an otherwise excellent service. Otherwise, I wouldn’t hesitate to recommend Jones Robinson, and I would certainly use them again in future.

Reply from agent

Thank you for taking the time to post this review, Thomas! We really appreciate your feedback and Andrew has loved being of help.

4.00 /5

Excellent service. Andrew kept me informed on the way with updates etc. Probably not your fault but long delay getting a key's on the day.

Reply from agent

Thank you, Robert! We really appreciate you posting this review.

4.00 /5

I have been a longstanding client of Jones Robinson for some 15 years both on the lettings side and also the sales side. While I would not necessarily re use the Lettings Team there having found the service extremely variable I would definitely use the sales team again. Jones Robinson have sold two houses for me in the past two years. The house sale in 2022 was very straightforward - not least because of the state of the market at the time and the level of interest in the property. The team handled everything well. We had offers within 48 hours and we completed the sale within a few weeks. The second sale was a much more difficult prospect - January 2024 was not a great time to sell a house. The house needed some attention and the elderly occupant had some needs that Jones Robinson did their absolute utmost to meet. Even in a tricky market the house was sold fairly quickly and all parties did their best to conclude the sale quickly. The Jones Robinson team displayed immense patience and compassion towards the elderly occupant of the property and could not have done more on facilitating viewings etc. Having seen how they handled two very different sales but equally well I would certainly use them again.

Reply from agent

Thank you so much Bettina, we were so pleased to be of assistance!

Contact details
Sales Phone:

01380 730200

Opening hours

Unknown

Address

3 Wine Street, Devizes, Wiltshire, SN10 1AP, South West, UK, SN10

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home – we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Our team

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