Andrew was amazing in helping us deal with the purchase of our house. He was professional, welcoming and would always keep us informed on any information so we were not left in the lurch. We would highly recommend Jones Robinson to anyone who is purchasing or selling a property.
My Partner and I recently purchased a property with Jones Robinson. Our purchase was handled by Andrew Francis, Andrew was nothing short of fantastic. We were updated constantly, Andrew did the chasing when our solicitor slowed. Professional, Friendly and all round brilliant. I wouldn't use any other Estate agent in the area.
Bought a house from Jones Robinson. Andrew Francis helped us throughout the whole process. He was the perfect professional; knowledgeable, helpful and prompt. He made the stressful process of buying a new home easier and provided a human face to engage with. He also provided the vital task of chasing things when needed. And the icing on the cake was a nice bottle of Gin to welcome us into our new home.
I was delighted by the service I received from Jones Robinson when selling my mother’s house in Devizes, a mature three bed semi in a good location. I had four local Agents value the property, three were very close to each other, however the fourth, a prominent local agent valued it at £70k less than the others (£250k rather than £310-320K)…. Their logic was setting it low would trigger a “bidding war” that would end close to £300,000. I thought this was nonsense and felt they perhaps focus on a high volume of sales rather than getting the best for sellers from a smaller number of completions, I’m pleased to say I was right. With my goal being to raise the most amount cash possible (for care home fees) but also complete by a certain date, Jones Robinson understood that getting the right buyer was as important as getting the highest price (our eventual buyers were first time buyers, chain free, living in rented property with a good deposit – perfect). Also, all the other agents significantly dropped their commission fee with very little persuasion, however Jones Robinson held their ground and only shaved a small amount off theirs with the reason being if they go too low they simply can’t offer their personalized high-quality service, this gave me confidence that I could push them to work hard on my behalf on the basis you get what you pay for. And that’s what we got, an excellent 'premium' service. Great communication, excellent ‘diplomatic’ skills from staff when there were inevitable ‘bumps in the road’ during the conveyancing period. All in all, I feel I received excellent service – yes, I could have saved myself a couple of hundred pounds if I’d gone with another agent but could that also have resulted in not getting the buyer that we did.
We couldn’t have asked for a better estate agent. The devizes team has been incredibly professional and supportive every step of the way. Andrew and Mikyle went above and beyond by keeping on top of everything and keeping us up to date all the way through the process. Outstanding customers service made the process of selling and buying a lot easier. We cannot express our gratitude enough for all your hard work. Thank you!
A class above the rest! We have been on a rollercoaster house hunt these past several months encountering many an estate agent. Toby was incredibly patient with his time showing myself, husband and cantankerous toddler around a property in Devizes right at the end of his working day. He was affable and informative answering many questions. The literature including key facts of the area was the most helpful and comprehensive information we've ever received. Highly recommend dealing with Jones Robinson Incorp Martin Walker and with Toby!
I had the pleasure to meet with Rosie from the Devizes branch. She comes across polite, knowledgable and professional. A no-nonsense approach from all angles. Easy to talk to, discussing any questions I may have had. I hope we can work together on property sales in the near future.
I can't thank you enough for the way you handled our sale Martin was brilliant on the valuation and initial sales inspection. The house was basically sold within a week could not be a better experience thanks to all the team, Alison and Gerrard
Can't fault Jones Robinson, from the initial consultation onwards, the entire team have been extremely helpful, giving the best advice and have secured my sale with professionalism all the way. I would recommend them to anyone wanting a smooth house move.
All the team have been so helpful throughout the whole process of buying our house, nothing was too much trouble , would absolutely recommend. we don't plan on moving but if we did we would definitely use Jones Robinson
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3 Wine Street, Devizes, Wiltshire, SN10 1AP, South West, UK, SN10
Website:
https://www.jonesrobinson.co.uk/At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home – we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.
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