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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Very helpfull staff and are friendly too. Good selection of properties.

Reply from agent

Thanks Ben. Your time taken to post this review is much appreciated.

4.00 /5

Have been with PP for seven years now. In this time communication has been good and any problems, maintenance etc has always been dealt with efficiently. On occasion of things going a little awry there has been good, realistic advice and solutions provided. The experience has always been best when there has been a continuity of contact regards the property/letting, and I am very grateful to Chris A for his advice and work on my behalf. I think the new initiative to have a continuity of team contact will hopefully address any issues previously encountered regards change of staff and loss of 'where we are at' type of knowledge.

Reply from agent

Thanks Carl. We hope that the changes we have put in place will address the issues that you have encountered previously.

3.00 /5

Closed today although website shows as open

3.00 /5

Upon arrival the man came downstairs I said hello he said what are you here for again? Quite rude in the way he spoke. Take him out of the picture everyone else was pleasent. The building is structually inept

Reply from agent

Hello Damien. I have emailed you separately to find out which member of our staff you dealt with as we won't tolerate rudeness to our clients. Not sure there is anything we can do about the structure of the building!

2.00 /5

I have never rented from them, but I had a viewing with them the other day for three student studio flats in the same block. The flats themselves weren't too great, hadn't been cleaned and and it smelled of damp. However the biggest red … More

Reply from agent

Hi Fiona. You didn't end up renting through us so your 2 star review is based purely on your assumption that our representative entered a tenanted property without permission. Our representative contacted our office from site and they … More

2.00 /5

They privately handed my tenancy back to the landlord, I didn't find it until I needed some maintenance assistance

Reply from agent

Hi Hardly. A tenancy agreement is always between you and your landlord so don’t see how we can ‘hand it back’. If the landlord decides to change the level of management service with us and deal with any maintenance issues themselves then you would have been informed. Your review implies that you have had a maintenance issue that has not been dealt with to your satisfaction by your landlord - if that is the case then perhaps your landlord should be getting a 2 star review and not us.

2.00 /5

Lack of communication

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available