Very good and responsive

Was helped by Sophia, so lovely and friendly! Super helpful and efficient showing me the property and made my move into the property simple and hassle free.

I’m very happy with the service. Sophia was incredibly helpful and responsive throughout the entire process. She guided me step by step, which made everything smooth and stress-free. I would definitely recommend her. Many thanks!

Had a really good experience. Sophia guided me very well through the whole process and made it easy and seamless to rent a new apartment via John Shepherd. She was really lovely and helpful.

I wanted to thank Sophia, Katie and Laura so much! Everyone at the office are extremely helpful and supportive and genuinely understand how stressful viewings and moving out is. Thank you so much for all your help.

Have had an amazing experience moving with John Shepherd. Sophia and Katie have been amazing at looking after us and ensuring that any problems were resolved effectively. They have been incredibly easy to deal with and really efficient with communication. Would recommend wholeheartedly!!

Great service!

I honestly can’t thank Sophia Oliver at John Shepherd Lettings enough. After five months of looking for a place and getting nowhere, I was feeling totally drained. Applications went in, but nothing ever came back. I started thinking it just wasn’t going to happen for me. Then I met Sophia, and everything changed. She really listened and took the time to understand what I was looking for. She showed me three places and funny enough, the first one she took me to was the one. I walked in and just knew. It felt like home straight away. Now I’ve moved in, and honestly, I’m still a bit in awe that it’s mine. Sophia was kind, patient, and really easy to talk to. Just very real, which made such a difference in a process that can feel so cold sometimes. Even my friend who came with me to viewings couldn’t stop singing her praises — literally. He said she had the voice of an angel and joked that it felt like she was singing to him (his words, not mine — but he insisted I add that to my review). I’m so grateful to have had her support through all of this. If you’re looking for somewhere to call home and want someone who genuinely cares, I’d absolutely recommend Sophia. She made such a difference in my life. Side note: my friend said speaking to her felt like listening to a lullaby. Yes, I’m including this on his request as well!

Highly recommend this letting agency for anyone who is seeking a place to let or rent while being understood of your requirements with an extra touch of humanity. … More

Using the Nottingham Agency of John Shepherd for Tenant Finding has been a good experience. Smooth transaction throughout starting with Callum the branch Manager who provided helpful advice on letting and then with Sophia. All very professional, helpful and friendly throughout.