I honestly can’t thank Sophia Oliver at John Shepherd Lettings enough. After five months of looking for a place and getting nowhere, I was feeling totally drained. Applications went in, but nothing ever came back. I started thinking it just wasn’t going to happen for me. Then I met Sophia, and everything changed. She really listened and took the time to understand what I was looking for. She showed me three places and funny enough, the first one she took me to was the one. I walked in and just knew. It felt like home straight away. Now I’ve moved in, and honestly, I’m still a bit in awe that it’s mine. Sophia was kind, patient, and really easy to talk to. Just very real, which made such a difference in a process that can feel so cold sometimes. Even my friend who came with me to viewings couldn’t stop singing her praises — literally. He said she had the voice of an angel and joked that it felt like she was singing to him (his words, not mine — but he insisted I add that to my review). I’m so grateful to have had her support through all of this. If you’re looking for somewhere to call home and want someone who genuinely cares, I’d absolutely recommend Sophia. She made such a difference in my life. Side note: my friend said speaking to her felt like listening to a lullaby. Yes, I’m including this on his request as well!

Highly recommend this letting agency for anyone who is seeking a place to let or rent while being understood of your requirements with an extra touch of humanity. I came to this agency after a really bad betrayal and humiliation from one of the renowned lettinng agency. Sophia Oliver, my agent whom i cant thank enough took time to not only help me with getting a place ASAP, but like a dear friend she acknowledged my emotions and did everything in her power to get me a very beautiful place to rent. Their paper work and services are super fast and easy. Everything was communicated well and in timely fashion too. P.s. i just moved to the country and they have been so supportive and professional. I would recommend this letting agency, especially their agent Sophia to everyone.

Amazing service by the company! Farid specifically has been really helpful. Would definitely reccommend contacting him for properties to rent.

Using the Nottingham Agency of John Shepherd for Tenant Finding has been a good experience. Smooth transaction throughout starting with Callum the branch Manager who provided helpful advice on letting and then with Sophia. All very professional, helpful and friendly throughout.

It was a smooth sailing getting house viewings from john shepherd with their quick response to every email. Lauren who helped me with the viewing has a very proactive attitude and she doesn’t waste any time, I really appreciate the quick work and professionalism. I am glad to have gotten the help and consideration from them into getting me a beautiful apartment. Their properties are classy and very well kept. Would recommend.

Such a good service. Sophia made the tenancy process smooth and stress-free by being helpful, responsive, and clear at every step. Highly recommend!

Loved loved the experience that I had renting with Paula at John Shepherd at Derby. She showed the flat to me and I had the keys in 4 days time!!! Even though this was a quick turnover, everything was done professionally and to the highest standard. I would highly recommend checking them out if you are planning on renting in Nightingale Quarters or in Derby, they’re brilliant!!

My process of moving in was quick and easy throughout. Lauren was always on hand to help if I ever had any queries and she also conducted my viewing which was very informative. From first seeing the property on Rightmove to moving in it only took 2 weeks. Everything went swimmingly and I cannot recommend the estate agents and Lauren enough, I am very pleased with the property.😀👍

I wanted to send a quick note to say thank you to Kayleigh and Stefan and let you know how much we appreciate everything you have done for us. You have been fabulous and have helped us come through a stressful situation. We are over the Moon with the result of the sale! You have our admiration and thanks.

I would like to sincerely thank John Shepherd for the excellent service in helping me secure an apartment. I am especially grateful to Sophia and Holly & Katie for their outstanding …