very nice and friendly, good service

Super happy with the service I got from Sophia specifically. She made the whole process super quick and easy. Everything was clearly explained from the start, the holding fee and rent amounts etc., and she was always quick to respond and helpful with any questions I had. Got me ready to move in within a week!

Excellent and fast process from first viewing an apartment to collecting keys, Sophia was also a great help, our communication was very quick, efficient and clear.

Had a great experience with John Shepherd – very reliable letting agency. Everything was handled smoothly and efficiently, and I couldn’t be happier with how things turned out. A special thanks goes to Katie, she was absolutely fantastic, friendly, approachable, and super helpful every step of the way. She kept me updated, sorted out any issues quickly, and genuinely made the whole process so much easier.

Katie and Stephan have been nothing but helpful and supportive. Helping me find the right property for me 😁 One happy customer. …

Sophia has been very helpful with answering questions and getting in touch when something needs doing.

The agent Paula Offiler has been incredibly kind and efficient since the start of my property search. She was always reachable and helpful with any questions I may have and continues to do so with any of my enquiries. She is very professional and made my flat search (while being based in a different city) very efficient and smooth. I am very happy in my current flat and it wouldn’t have been possible with Paula’s continuous support! Thank you for everything :)

Had an awesome and hassle-free experience with John Shepard. Paula offered a great and flexible viewing experience, and Rianne was great. Extremely speedy responses and the Goodlord platform is very slick. The entire process felt very smooth, made sense, and took very little effort to get to the point of moving in. My questions were answered and any actions were done so fast. Lots of offers on electricity and broadband provided on the platform. Always worth looking around but if you just want no effort you can click yes and they’re all reasonable offers. Honestly might be the best letting agent experience I’ve had so far.

We had a great experience with John Shepherd (and especially our lovely agent Lauren) during/leading up to our recent move. From the very first viewing, Lauren has gone above and beyond to answer all of our questions and helped us manage …

We had a great experience with John Shepherd (and especially our lovely agent Lauren) during/leading up to our recent move. From the very first viewing, Lauren has gone above and beyond to answer all of our questions and helped us manage any small issues that came up along the way. We couldn’t be happier with the flat we ended up choosing and without a doubt would rent with John Shepherd again in the future :)