So disappointed..

We bought a house in Anerley, which Streets Ahead were marketing. We found out dealings with the estate agents to be fine, but they've spoilt our opinion of the company by refusing to collect their "SOLD" sign, from the front of our house. We've phoned several times and they keep fobbing us off, hoping we'll take the sign to the tip on their behalf.

It’s taken me three months to get my tenancy deposit back and that’s only because I got the tenancy deposit scheme people involved. These agents started ignoring my emails after I moved out, didn’t even bother to communicate or give any explanation for the delay. They also allowed the landlord into the flat without my consent on one occasion. Avoid these agents if you are a tenant.

Due to a lack of training of the employees at this company (Mo) I could be out over £1000. I also spoke to management and they have only agreed to retrain their employee. There was no effort to help me recover the money I have lost due to their lack of due diligence.

Very unprofessional letting company to deal with. This branch is managed by Daisy Mills who is impossible to get through and doesn't return calls or emails. IF you do get through to Daisy, she is particularly unhelpful when trying to deal … More

Having dealt with Streets Ahead for over a year whilst renting a property that was managed by them, I cannot recommend that tenants and landlords avoid them enough. They are unprofessional, unresponsive and unhelpful. Having found the … More

Very very worst agency I never ever seen like this before. Please don’t believe with this agency, please don’t proceed with this agency. No response to call , no response to message and mail. There is no responsible person for our house … More

The most amateur, unprofessional bordering on fraudulent company I have ever had the experience of doing business with. No reply to phone calls, no reply to messages, no reply to emails. The property I rented was riddled with Rubbish and fire alarm issues. The London Fire Brigade called out on 5 separate occasions over one weekend. Nothing was ever done by Streets Ahead despite being notified by tenants. If you are looking for a lettings agency to ensure a smooth process, do not use this company.