Very unprofessional letting company to deal with. This branch is managed by Daisy Mills who is impossible to get through and doesn't return calls or emails. IF you do get through to Daisy, she is particularly unhelpful when trying to deal with any issues reported. Make sure to have everything you deal with this company in writing/email to have as evidence, they are known to lie and go against your property contract. They do not reply to phone calls or call back when a message is left and also ignore emails when you issues were reported. You have to chase Streets Ahead to get anything fixed or addressed in their properties. They neglect and ignore maintenance issues with their properties, then when you leave try to charge you for these same repairs out of your deposit. My property had many issues including damp and a roof leak but issues were ignored and reported as normal "wear and tear". Also had ongoing fire alarm issues for months where the London Fire Brigade called out many occasions, the list goes on. If you are looking for a reliable lettings agency, do not use this company.