I lived on aa flat for a year that was under the management of Streets Ahead estate agents, and the only thing I cannot complain about it that they DO respond to your inquiries, HOWEVER, they don't do anything for the tenant. Whatever you …

LANDLORDS BEWARE While streets ahead are a good agency on the whole, there are some major problems that I would suggest landlords stay away from this agency. Firstly the good bits. The lettings team are fantastic! Kunel, George and Alexander are excellent at what they do and I trust them whole heartedly with finding me good tenants. Property management are ok... But high turn over in staff means I’m constantly speaking to someone new. I had good property managers in the past but standards are slipping. Now the major problem... they’re hire a handy man called Dave to carry out work that he isn’t qualified for. He does work which can only be described as a short term fix only for everything to go wrong weeks later. In short he’s a cow boy builder and should not be trusted with clients properties. I assume they use him because he’s cheap. When his work messes up they get property builders in who know just how bad Dave is and they told me they get most of their work from cleaning up Daves mess! So I suggest all landlords to not use fully managed at streets ahead. I recommend them for a find tenants or rent collection only. Don’t let their builders ruin your properties like they did to me!!!!

It's hard to write this review, because any agency has 1) The way the company runs, and 2) the people who work there. For Streets Ahead I'd give them *1 star* for our letting experience. Been letting through them two years now and observed …

My mother was spoken to very bluntly on the phone this week when trying to book a valuation even though she is taking it off he market with another agent (c&w). My mother has said she expected a lot more guidance but got virtually none

We bought a house in Anerley, which Streets Ahead were marketing. We found out dealings with the estate agents to be fine, but they've spoilt our opinion of the company by refusing to collect their "SOLD" sign, from the front of our house. We've phoned several times and they keep fobbing us off, hoping we'll take the sign to the tip on their behalf.

Staff are good but processes are quite bad specially when you move out. Nobody want to give your deposit back. Calls after calls, messages after messages and emails after emails but no sign of deposit repayment. …

Our new house# flat2, 105, lower addiscombe road has not registerd in many important sites, hence facing lots of problem. We don't have a talk talk TV connection, we don't have wifi n/w to work from home, I am travelling a lot for job due to this.

In my opinion, Denim is not a nice person. His reactive and spiteful We have 3 bins for 6 homes. The amount is supposed to be 18. They book appointments. Dont show up. And expect you to just open the door when they decide to knock. They have been told many many many times i have chronic anxiety. They still continue to randomly knock for entry without warning - they dont ring the bell. They knock my actual door with is just un heard off There is no hygiene in the communal area 27/09/2026 - The response from Streets Ahead is a complete lie. I informed them i cleaned poor myself from the hallway and they have not responded. Before that. They said they will let the landlord know. Denim is literally no most manipulative person i have encountered in property. Its like signing a deal with the devil. The flat looked nice. I’m sick with chronic pain and i’ve not had heating since July 2025

Bradley Snape, Maya Dela Pena, and the rest of the team at this location are illegally withholding our deposit after a failed credit check. There’s documented evidence, in addition to these messages, to support this. To my surprise, our phone numbers and emails appear to be blocked and they are refusing to communicate which has forced me to lodge several formal complaints with various UK agencies. The people need protection from these types of consultants.

Extremely rude on email.