LANDLORDS BEWARE While streets ahead are a good agency on the whole, there are some major problems that I would suggest landlords stay away from this agency. Firstly the good bits. The lettings team are fantastic! Kunel, George and Alexander are excellent at what they do and I trust them whole heartedly with finding me good tenants. Property management are ok... But high turn over in staff means I’m constantly speaking to someone new. I had good property managers in the past but standards are slipping. Now the major problem... they’re hire a handy man called Dave to carry out work that he isn’t qualified for. He does work which can only be described as a short term fix only for everything to go wrong weeks later. In short he’s a cow boy builder and should not be trusted with clients properties. I assume they use him because he’s cheap. When his work messes up they get property builders in who know just how bad Dave is and they told me they get most of their work from cleaning up Daves mess! So I suggest all landlords to not use fully managed at streets ahead. I recommend them for a find tenants or rent collection only. Don’t let their builders ruin your properties like they did to me!!!!
Streets Ahead Croydon
219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB, South East, UK, CR0
Reply from Streets Ahead Croydon: Dear Mr Smith,
Many thanks for your review and I apologise you were let down after the initial lettings process.
We are always looking to provide our clients with the best customer service and would appreciate if you could contact me on 020 8655 1300 to discuss your experience in further detail.
I look forward to hearing from you.
Kind regards,
Kunal Patel
Lettings Manager
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Website: http://www.streetsahead.info/
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