We had an excellent experience with Xav Hastings and Johanna Chamiola Phillips throughout our move to London. From our very first interaction, they were incredibly responsive, professional and supportive. Moving internationally can be stressful, but they made the entire rental process smooth and straightforward. They were always available to answer our questions, kept us informed at every stage, and handled everything with great efficiency. Their professionalism, transparency and genuine commitment to providing outstanding customer service really stood out. We truly appreciate all their help and would highly recommend Xav, Johanna and the JLL team to anyone looking for a reliable and professional estate agency. Thank you again for making our relocation to London such a positive experience!

Working with Charlie was such a big help. He managed to help us secure a property that seemed like it was going to fall through, but he reassured us that nevertheless he would find a way to solve it and he did!

Great service.

Excellent service from Joanna and Xavier

I had a brilliant experience renting my apartment through JLL. Siobhan was fantastic from the start — she arranged a viewing at short notice, was easy to talk to, and took the time to clearly walk me through the apartment and explain all the next steps. Her responsiveness and professionalism made the whole process feel effortless from the very beginning. Joanna then took over seamlessly, handling all the paperwork, payment confirmations and everything required right up until I moved in. She was attentive, efficient, and always on hand whenever I had a question, which made the final steps smooth and organised. Really grateful to both Siobhan and Joanna for all their work and support throughout. Couldn’t be happier with the service

I am pleased to endorse Miss Ruby has been a wonderful person facilitating our viewing experience Regards Sam

We have recently had a great experience with Park and Bailey, who we trusted in helping us sell our house. From the initial meeting of Hadley who answered all our questions and explained their commitment to effective marketing which really stood out to us. He then went on to create a fantastic video tour of our property. We have not been the easiest of seller’s but the whole team were professional, knowledgeable, and highly responsive. They kept us informed at every stage of the process and were always available to answer any questions we had. Hadley’s advice was honest and helpful. Ruby and Luke were brilliant and what stood out the most was their excellent communication and genuine commitment to achieving the best outcome for us, to which we are really grateful for. We would highly recommend Park and Bailey Estate Agents to anyone looking to sell their property. The professionalism, efficiency and customer-focused approach made the experience a positive one.

Huge thank you to Luke and Ruby who have been fantastic to work with throughout the whole process. Their support and professionalism is greatly appreciated!

We have had a very positive experience selling our house with Park and Bailey. The sales team has been professional, friendly, and supportive throughout the process. Communication has been excellent, and they have always kept us informed and updated throughout.

Excellent service so far throughout our house-buying journey. The team have been professional, responsive, and helpful, keeping us regularly updated and informed every step of the way. A special mention to Luke, who was particularly helpful in getting our offer accepted and guiding us through the process. Highly recommended!