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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had a great experience with Siobhan and Joanna. They were both incredibly helpful, friendly, and professional throughout the whole process. They made everything easy and were always happy to assist with any questions or requests. I really appreciate their excellent service and would highly recommend them. Thank you both!

5.00 /5

Great service helpful team , Johanna and Xav have been very helpful

5.00 /5

Absolutely Outstanding Service From start to finish, the team at Park & Bailey's Coulsdon branch were absolutely amazing. Luke Burley and his sales team were incredibly accommodating when I first viewed the property and supported the initial process seamlessly. However, the real superstar was Sue Hodson, who supported me and the seller throughout the entire sale process. Her dedication, professionalism and unwavering support made an enormous difference every step of the way. When things became difficult and emotional towards the end, Sue remained calm, professional and incredibly supportive. Her understanding and genuine care made such a stressful and emotional process feel so much easier. I’m truly grateful to the whole team at P&B for everything they did. Their professionalism, kindness and dedication went above and beyond what I could have hoped for. I couldn’t recommend P&B highly enough. Thank you sincerely for all your help and support.❤️

Reply from agent

Hello Silvi, thank you for your 5-star review and for sharing your experience with us. We’re delighted to hear how pleased you were with the service you received and that you’d recommend us. We'll share your feedback with Luke, Sue and the rest of the Coulsdon team.

5.00 /5

Excellent experience renting with JLL. My husband and I needed to find an apartment in central London in a short period of time. Xavier was super attentive, responsive and diligent to identify an apartment which met all of our requirements and to steward the rental referencing and closure process. Would highly recommend!

Reply from agent

Thank you so much, Angella. We're delighted that Xavier was able to help you find the perfect apartment in such a short timeframe. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

We just wanted to say a massive thank you to Luke, Ruby and Ivan. From Luke's very first visit, right through to all the viewings, you have all been absolutely fantastic. We were a bag of nerves and really weren't looking forward to the whole process of selling our home, but you answered every question we had and put our minds at rest whenever we had any concerns. Nothing ever felt like too much trouble. Our house went live on the Wednesday, and by Monday it was sold! We genuinely couldn't be happier with the outcome. Before choosing you, we had three separate valuations. Two of the agents significantly undervalued our home, and we almost decided not to move at all. Then we met Luke... and the rest is history! A special thank you also goes to Headley, the Director, for producing such an amazing marketing video and running a fantastic social media campaign. It really showcased our home beautifully and undoubtedly helped generate so much interest. We'd also like to thank your photographer for capturing such stunning photos of our home. We'll definitely be keeping copies of both the photos and the video—they're a wonderful keepsake and will always have a place in our family album. Thank you all for your professionalism, honesty, excellent communication and hard work throughout. We always felt we were in safe hands and would have absolutely no hesitation in recommending you to anyone looking to sell their home. Thank you again for making what we thought would be a stressful experience such an exciting and enjoyable one. We couldn't have asked for a better team.

Reply from agent

Hello Samantha, thank you for taking the time to leave a review and for sharing your positive experience. It's great to see you would have no hesitation in recommending our services. We'll pass your kind words over to Luke, Ruby, Ivan, Hadley and the rest of the Coulsdon team.

5.00 /5

Steph and Xavier were very helpful for me to look for the flat and move in smoothly

Reply from agent

Thank you so much, Rebecca. We're delighted that Steph and Xavier were able to help you find your flat and ensure such a smooth move-in. They will both be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Really love this agency! I’ve been working with Xav and he was great at finding properties that truly matched what I was looking for. Highly recommend!

Reply from agent

Thank you so much, Mariia. We're delighted that Xav was able to find you the perfect property. He and the Nine Elms lettings team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

We had a great experience with Ruby. She took the time to understand exactly what we were looking for and found us a property that ticks all the boxes. Thank you Ruby

Reply from agent

Hello Jasmine, we appreciate the 5-star review. Thank you for your kind comments. We'll pass these over to Ruby and the Coulsdon team.

5.00 /5

I had a pleasant experience with JLL as the property managers, in particular Angela Wyles. Angela has been responsive and very caring, really listening to my needs, even after moving out, she continued to make herself available.

Reply from agent

Thank you so much, Larisa. We're delighted that Angela provided such attentive support throughout your tenancy and beyond. She will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.

5.00 /5

Exceptional service and an overall great experience renting my apartment through JLL. Charlie was extremely helpful, kind and professional from day one. He made the whole process feel smooth and reassuring, with clear communication, quick responses and genuine care throughout. He was always happy to answer my questions and went above and beyond to make sure everything was handled properly. Joanna was also very helpful and supportive with everything leading up to the move, making sure the final steps were clear and well organised. I’m very grateful to Charlie, Joanna, and the JLL team for their hard work and dedication. Thank you for helping me find my new home!

Reply from agent

Thank you so much, Ishta. We're delighted that Charlie and Joanna provided such excellent support throughout your tenancy journey. They'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.

Contact details

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Address

150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5

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