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Park & Bailey - Coulsdon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We used Park & Bailey in the purchase of our first home after a lengthy search and cannot speak highly enough of the team’s service and support, especially with Sue who always kept us in the loop of everything and was dedicated in moving the process along once our offer was accepted. Park & Bailey’s team is incredibly professional and friendly, and we could not praise them enough for their hard work. Thank you so much to everyone in the team that has made this possible for us! x

Reply from agent

Hello Marilia, thank you for the review. We'll pass your kind comments over to Sue and the rest of the Coulsdon team.

5.00 /5

Park & Bailey Couldson was the agent for the house that we were buying. We are extremely happy with the service. They helped to us a lot. Especially Rebecca and Sue were very helpful during the process. They returned our emails as soon as possible. They are brilliant agents. I’ve never had such a good experience with estate agents like that. I definitely recommend Park & Bailey Couldson to everyone. Thanks for everything.

Reply from agent

Hello Sinan, thanks for the review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.

5.00 /5

Have bought and sold multiple properties and can honestly say Park & Bailey were by far the best estate agent I'd the pleasure of working with. Team is professional, knowledgeble and helpful. During our property search Rebecca was very helpful to find our next home and later Sue during sales progression. We had regular communication about the progress and any challenges. Overall very impressed with the buying experience and would recommend them to anyone who is selling in an area they cover.

Reply from agent

Hello Rohit, thanks for leaving a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.

5.00 /5

We were the buyers in a property sale transaction and we were very impressed and very happy with the level of service that was provided to us by Park & Bailey. As first time buyers, both my partner and I were offered help and assistance at every corner, no question was a silly question and assistance was given promptly and efficiently in a friendly manner. From start to finish Park & Bailey made the process very easy and in fact we closed just over 12 weeks after we made our initial offer! We are very happy with the level of service offered. Park & Bailey offer excellent customer service and they are very proactive in helping you achieve your goal.

Reply from agent

Hello Louise, thanks for taking the time to leave a review. We'll pass your kind comments over to the Coulsdon team.

5.00 /5

The team at Park & Bailey did a great job in selling our property. They were very professional and always friendly and available to help. Would recommend them.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hello Lisa, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to the Coulsdon team.

5.00 /5

Nothing is ever plain sailing in the world of property but park and Bailey make the whole journey as smooth sailing as possible. From last minute bookings/viewings they literally go the extra mile for you, you are kept up date with regular phone calls and updates, no matter how many times you call, someone is always at the end of the phone to help and assist you. Emails are always replied too almost instantly. Massive thank you to Hadley, Rebecca, rob, jill and sue. We are absolutely delighted with our new home and it wouldn’t of been possible without you. THANK YOU!!PositiveResponsiveness, Professionalism

Reply from agent

Hello T Janes, thank you for the review. We are pleased to hear about your experience, we will pass your comments over to Hadley, Rebecca, Rob, Jill, Sue and the Coulsdon team.

5.00 /5

I recently visited Park & Bailey with regard purchase of a property and found Rebecca Walker an absolute pleasure to work with. Rebecca was professional, prompt and greatly assisted in getting the deal I needed to secure the property. Rebecca is a credit to the team and I cannot recommend her highly enough. Thanks so much.PositiveResponsiveness, Professionalism

Reply from agent

Hello Michael, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rebecca and the Coulsdon team.

5.00 /5

Park and Bailey were supportive to me throughout the sale of my house. From the initial visit during lockdown, Hadley Lyas provided advice on how to make the house more appealing to the market and found me buyers very quickly on two occasions. Unfortunately the house move took over a year to complete due to my incompetent solicitors. Sue Hodson was a massive help to me during this whole time. She provided regular updates and when I was not getting any action from my solicitors Sue advised ways to keep everything progressing. In the final weeks of the deal it was very stressful (again due to my solicitor) and Sue was very responsive and supportive. Thanks Sue! The house move was a bit of a nightmare but this was no fault of Park and Bailey. I would highly recommend them to anyone.PositiveResponsiveness, Professionalism

Reply from agent

Hello Nikhil, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Hadley, Sue and the Coulsdon team.

5.00 /5

We would like to say a huge thanks to Sue and the team at Park and Bailey Coulsdon, who were fantastic throughout our purchase of a property. Throughout, Sue remained upbeat, positive, supportive and professional. Always going above and beyond to progress our purchase as fast as possible and to meet the September stamp duty deadline. Sue was responsive and regularly updated us through emails and telephone calls. We would definitely use Park and Bailey to sell this property again if we were to move in the future. Thanks so much again Sue and team for all your help, we couldn’t have done it without you!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hello Alex, thank you for the review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Sue and the Coulsdon team.

5.00 /5

We used Park & Bailey Coulsdon to purchase our house. Grainne, Sue, Rebecca and Rob were our main points of contact. All of them were extremely professional, hard working, efficient, friendly and approachable. They kept us up to date from start to end and made the process a breeze. They completely took the stress out of purchasing our home and dealt with any issues head on and in a timely manner. I would highly recommend Park & Bailey to anyone and wouldn't hesitate to use them again in the future!PositiveResponsiveness, Professionalism

Reply from agent

Hello Katie, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.

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Address

150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5

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