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Park & Bailey - Coulsdon

150-152 Brighton Road, Coulsdon, CR5 2YQ, UK, CR5

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4.9 437 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Ella Hopkins Google

We have been working with Park and Bailey now for 10 months and would recommend them to anyone buying/selling in Coulsdon. After our first purchase fell through (through no fault of Park and Baileys), Ruby worked relentlessly to find us a new house and ensured we were the first in the door of multiple oncoming properties, and ended up securing us a house pre-market! Thanks to Damien in the progression team, the sale has gone through in exactly 3 months from offer to completion. Communication has been outstanding throughout the whole process and we are so grateful!

Reply from Park & Bailey - Coulsdon: Hello Ella, we appreciate you taking the time to leave a review. Thank you for your positive feedback and the recommendation. We will share your kind comments with Ruby, Damien and the Coulsdon team.
Sara Vigan Google

My parents and I came down Saturday afternoon asking for some advice. Ivan and Abigail were really knowledgable on the area, kind and professional. Really impressed with the service provided, thank you.

Reply from Park & Bailey - Coulsdon: Hello Sara, thank you for the review. We appreciate you sharing your positive experience. We will pass your feedback over to Ivan, Abigail and the rest of the Coulsdon team.
Angela Wagstaff Google

We have had an excellent service from Park and Bailey throughout the sale process and would highly recommend their professional and calm attitude. From the initial meeting with Hadley, through all the interactions with other staff, we have had an incredibly smooth transaction in a challenging market. Huge thanks to the team!

Reply from Park & Bailey - Coulsdon: Hello Angela, we appreciate you taking the time to leave a review. We are pleased to hear you would highly recommend our services. We'll share your kind words with Hadley and the rest of the Coulsdon team.
Emma Smith Google

It has been a pleasure to purchase our future property through Park & Bailey. The team have always accommodated our requests and have been supportive throughout the buying process. Thank you very much

Reply from Park & Bailey - Coulsdon: Hello Emma, thank you for your review. We appreciate you sharing your positive purchasing experience. We will share your feedback with the Coulsdon team.
Lucy Google

Ruby showed us a property in Coulsdon, was friendly and professional also accomodating in showing us the property outside the prearranged open day that we really appreciated. Would definitely recommend Park and Bailey coulsdon team.

Reply from Park & Bailey - Coulsdon: Hello Lucy, we appreciate you taking the time to leave a review. Great to see that you would recommend our services. We'll pass your kind words on to Ruby and the Coulsdon team.
Shelagh Pope Google

We asked Park & Bailey to value our property in Chipstead following recommendations. Hadley was very impressive - both knowledgeable and professional. He gave us his honest view of the market and value. We loved Hadley’s 60second video, we thought this really added great value to the marketing. The approach via social media channels is clearly the way forward. The duo of Ruby and Luke were a brilliant team taking the marketing forward and chasing down applicants. We had several viewings the first weekend and they gave feedback on all viewings in a timely manner. Once the sale price was agreed, the sales progression team of Sue and Damien were excellent, chasing all parties and keeping us informed and responding quickly to questions. We would have no hesitation in recommending Park & Bailey to sellers in and around Chipstead. Thank you guys.

Reply from Park & Bailey - Coulsdon: Hello Shelagh, thank you for the 5-star review. We appreciate you sharing your positive experience and great to hear you would recommend us. We'll pass your feedback over to Hadley, Ruby, Luke, Sue, Damien and the rest of the Coulsdon team.
samantha murphy Google

We just wanted to say a massive thank you to Luke, Ruby and Ivan. From Luke's very first visit, right through to all the viewings, you have all been absolutely fantastic. We were a bag of nerves and really weren't looking forward to the whole process of selling our home, but you answered every question we had and put our minds at rest whenever we had any concerns. Nothing ever felt like too much trouble. Our house went live on the Wednesday, and by Monday it was sold! We genuinely couldn't be happier with the outcome. Before choosing you, we had three separate valuations. Two of the agents significantly undervalued our home, and we almost decided not to move at all. Then we met Luke... and the rest is history! A special thank you also goes to Headley, the Director, for producing such an amazing marketing video and running a fantastic social media campaign. It really showcased our home beautifully and undoubtedly helped generate so much interest. We'd also like to thank your photographer for capturing such stunning photos of our home. We'll definitely be keeping copies of both the photos and the video—they're a wonderful keepsake and will always have a place in our family album. Thank you all for your professionalism, honesty, excellent communication and hard work throughout. We always felt we were in safe hands and would have absolutely no hesitation in recommending you to anyone looking to sell their home. Thank you again for making what we thought would be a stressful experience such an exciting and enjoyable one. We couldn't have asked for a better team.

Reply from Park & Bailey - Coulsdon: Hello Samantha, thank you for taking the time to leave a review and for sharing your positive experience. It's great to see you would have no hesitation in recommending our services. We'll pass your kind words over to Luke, Ruby, Ivan, Hadley and the rest of the Coulsdon team.
Silvi D Google

Absolutely Outstanding Service From start to finish, the team at Park & Bailey's Coulsdon branch were absolutely amazing. Luke Burley and his sales team were incredibly accommodating when I first viewed the property and supported the initial process seamlessly. However, the real superstar was Sue Hodson, who supported me and the seller throughout the entire sale process. Her dedication, professionalism and unwavering support made an enormous difference every step of the way. When things became difficult and emotional towards the end, Sue remained calm, professional and incredibly supportive. Her understanding and genuine care made such a stressful and emotional process feel so much easier. I’m truly grateful to the whole team at P&B for everything they did. Their professionalism, kindness and dedication went above and beyond what I could have hoped for. I couldn’t recommend P&B highly enough. Thank you sincerely for all your help and support.❤️

Reply from Park & Bailey - Coulsdon: Hello Silvi, thank you for your 5-star review and for sharing your experience with us. We’re delighted to hear how pleased you were with the service you received and that you’d recommend us. We'll share your feedback with Luke, Sue and the rest of the Coulsdon team.
Abdullah Alnafisa Google

I had a great experience with Siobhan and Joanna. They were both incredibly helpful, friendly, and professional throughout the whole process. They made everything easy and were always happy to assist with any questions or requests. I really appreciate their excellent service and would highly recommend them. Thank you both!

Drheba Alreefy Google

Great service helpful team , Johanna and Xav have been very helpful

About Park & Bailey - Coulsdon

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Guild of Professional Estate Agents

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