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Henderson Connellan

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
23.11.2015
Excellent service!!!

The team at Corby always offer professional and friendly support. They understand the local market. They are quick to resolve any issues and respond quickly, which is appreciated!

Reply from agent

Thanks John, appreciate all you business over the last year or so. Come on the Foxes!

5.00 /5
22.11.2015
Very good agency to work with

I've used this agency a few times and always happy with their service and local knowledge. I'd happily use them again.

Reply from agent

Great thank you, hope to do business with you again soon!

5.00 /5
21.11.2015
Excellent service recommended agent

5.00 /5
20.11.2015
House Sale

We recently had our house on the market with Henderson Connellan, the service and staff are very professional. We had a viewing almost immediately and the couple were interested in our house. We struggled finding something suitable as we were down sizing. So we removed our house from the market and this was also handled very professionally. I wouldn't hesitate to put my house back on with this Estate Agent if something suitable comes onto the Market in the future.

Reply from agent

Hi Susan, Kind words, thank you. When you're ready to move in the future we'll be waiting! Speak soon.

5.00 /5
19.11.2015
Excellent help and advice with hopeful purchase of Shared ownership house

Paddy McCormack at Corby has been very helpful with advice regarding a hopeful purchase of a Shared ownership house. He has emailed very consistently over the past two weeks and has helped me in regards as to the next steps, or who to contact.. He has also arranged for finance people and a solicitor to contact me so I can take the next steps. I reserved a house yesterday after driving from Norfolk to Corby at the office, so overall I can honestly say I've had great service and advice, which being a first time buyer I really appreciate. Thank you

Reply from agent

Hi Debbie, Thank you for your kind review, we hope you enjoy your new home.

5.00 /5
19.11.2015
Successful Sale!

We sold our house through Henderson Connellan last year and couldn't have been happier with the service we received. We received our first potential buyers within days of the board going up outside our house and had accepted a bid within 2-3 weeks. We were kept informed throughout the whole selling process by the very helpful staff who made what we were expecting to be a very stressful time, an absolute breeze! Can't recommend highly enough and will definitely use again.

Reply from agent

Thank you Andrew, really pleased your move went through smoothly!

4.00 /5
11.07.2017

Reliable, easy to contact, professional and friendly. We rented through Henderson Connellan for 3 years and had no major issues. If there was ever a problem we could give them a call and they would resolve the situation sufficiently and quickly. I would definitely recommend Henderson Connellan. Even as a tenant they make you feel important.

4.00 /5
14.04.2016
Professionals

Myself and two friends went into Henderson Connellan to rent a property in Corby. When we tried to rent as a party of three friends HC wouldn't deal with us - they explained that none of their landlords hold HMO licenses. This was the case with most lettings agencies in town, although there were a few that said it wasn't a problem as HMO licenses applied to 5 or more individuals. One friend decided to move home and when we went back as two friends the help we got was first class - Symonne our agent was very thorough and made everything very easy indeed, explaining everything clearly and simply as things progressed. We are yet to encounter any problems at the house but Symonne has given us the impression everything will be dealt with professionally.

Reply from agent

Thank you for your feedback, we appreciate your constructive comments. We hope you enjoy your new home, speak soon.

1.00 /5
19.12.2016

At first, I thought Henderson Connellan were very professional and I was impressed by their sales pitch but it went downhill very quickly from there. We put our house on the market with them two weeks ago and have just cancelled our contract. They listed our house as 'detached' and 'bay-fronted' on RightMove, although our property is/has neither. I had to comb through the advert and found a total of 6 spelling/grammar issues, which made the advert look amateur at best. In two weeks, we haven't had a single person through our door, despite being informed that they had a list of 16 potentially interested contacts. I called them last Friday for an update as we hadn't heard anything and was told that our point of contact is on leave and it appears that in his absence, nobody was actively marketing our property. Although I fully accept that there isn't as much activity in the run up to Christmas, it would have been reassuring to have had a phone call or email to say that they had at least tried to follow up with the interested parties. Lastly, when we called to say that we would like to cancel our contract, they sounded glad to be rid of us and couldn't wait to get us off the phone. Not how I expect to be treated when I have made a complaint.

Reply from agent

Hello Sheridan. Thank you for your review, all feedback is valued! We are sorry that you feel the service provided didn’t meet your expectations and we would like the opportunity to rectify or discuss your concerns in more detail. We do have a complaints procedure in place and can discuss this with you in more detail if you wish. With regards to the problems you have stated in your review, we have taken your comments on board and looked into the points you have discussed, on very few occasions mistakes are made and we do our very best to rectify these issues quickly and efficiently when they arise. Christmas time dramatically affects the level of buyer interest on properties which are for sale and unfortunately this coincided with the timing of receiving your instructions to market your property. However the property market really starts to strengthen again early in the New Year with strong buyer interest returning, with this in mind we feel that terminating of the contract within the two week ‘cooling off’ period didn’t quite give us time to try and re-impress you with the quality service that we strive to provide. We hope that you achieve a successful sale on your property at the earliest opportunity and as mentioned if you would like to discuss your concerns or our complaints procedure please call me and we can arrange a meeting. We wish you all the best for 2017, and hope you have a smooth, stress free home move.

Contact details

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Opening hours

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Address

10 Spencer Court, Corby, Northamptonshire, NN17 1NU, Midlands, UK

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Supportive, friendly and professional! Our sales negotiators deliver exceptional service by truly understanding the local market and advising accordingly. Our prime office position within the Corby town centre attracts many enquiries from the local public, we achieve maximum exposure for our clients which in many ways helps to achieve immediate interest and the best sale price.

Our team

Lee Adams

Paddy McCormack

Symonne Mead

Phil Caldwell

Jasper Hall

Sarah Laycock

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No marketing information available

No awards information available