Belvoir are very efficient and handle all matters relating to the property they manage for us in a very professional and thorough way. The accounting system works very well and the rental money is paid into the account with no delay and a detailed statement is sent every month. We have been with Belvoir for over ten years and are happy with all their services and have no hesitation in recommending them to others looking for a company to manage their rental property. The staff are very helpful and friendly and nothing is too much trouble for them to handle. They balance out the needs of the tenants and owner in a fair way.

We moved into a property about a month ago, a first time for me. Throughout the process Belvoir have been very friendly and helpful, always easily contactable and ready to answer any questions we had. They were quick to respond when we found a leak in the bathroom which is a nice peace of mind for the future. So far I've been very happy with Belvoir and look forward to there continued support if needed and high standards.

I feel like the viewing could have been organised a bit better. Management were very quick to respond though

Pretentious agents who failed to return our deposit amount, although we have paid our monthly rent on time. Nora does not respond to urgent emails till reminders are repeatedly sent or matter escalated. We even informed them if the bereavement situation and further distress this is causing us. It seems her time is more valuable than others, and she has absolutely no respect for others time. Although every single rent has been transferred to Belvoirs account, suddenly "my" landlord isn't responding to repay the deposit - although notice period has been served, all process followed as per their terms. Asked for "my" landlords email address and no response yet. We also informed them to deduct what they must, as it is the norm with all agents and landlords. Still no positive response in sight. I would never trust or even recommend them to anyone.

Don’t trust this housing agency ! I just don’t recommend them

Going to be completely honest and say I’m actually quite disgusted at how we were treated by belvoir. Me and my partner put down a holding deposit on a property, I will add I do know this is all subject to referencing. We were contacted days before we wanted to move in to say our references weren’t up to their standards and they couldn’t even tell us more than that despite asking. We have solid, clear references and could afford to pay 2x the asking price, it’s clearly a massive bidding war and someone managed to get it by paying more money. Shocked and suggest to never use them. We are now left having to find somewhere last minute.

Don't trust Belvoir because they lied and took the tenant's side. My house was really messy when the tenant left, but Belvoir didn't take enough money from the deposit to cover the damages. Tanya from Belvoir is a big liar. Be careful. Thanks

Landlords, beware! Tamara and Layla produced fake documents/invoices at the end of tenancy, and fake cleaning certificates, carpet, and garden cleaning invoices were also fake. Additionally, they didn't do quarterly inventory. It's hard to trust both since they lie so much. Furthermore, they only deducted 100 pounds from the tenant deposit, and I had to pay for the damages out of my own pocket, which amounted to £650. Be careful guys...

I'm unhappy with Belvoir no transperency and strange deal.